Director of Systems & Operational Excellence

HSP Direct; Ashburn (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

HSP Direct is seeking an operational leader who will build scalable systems, develop high‑performing teams, and create operational excellence for one of the nation’s leading conservative fundraising agencies.

In Ashburn, VA, this full‑time, in‑office role focuses on improving processes, establishing KPIs, managing vendors and budgets, and partnering with senior leadership to forecast, improve throughput, and prevent problems before they occur.

Qualifications

• Proven experience leading teams and improving operations.
• Strong project management and organizational skills.
• Experience managing vendors, deadlines, budgets, and multiple priorities.
• Excellent communication and leadership abilities.
• High degree of ownership and accountability.
• Bachelor’s degree required; PMP preferred.

Responsibilities

• Build and improve systems that increase efficiency, quality, and scalability.
• Lead and develop a team of project managers.
• Create KPIs that improve forecasting, throughput, quality, and accountability.
• Drive innovation through process improvement, AI, automation, and new technologies.
• Partner with senior leadership to solve complex operational challenges before they become problems.

Skills

Team leadership

Operations improvement

Project management

Communication

Accountability

Education

Bachelor’s degree

PMP certification

Job description

HSP Direct is seeking an operational leader who will build scalable systems, develop high‑performing teams, and create operational excellence for one of the nation’s leading conservative fundraising agencies.

In Ashburn, VA, this full‑time, in‑office role focuses on improving processes, establishing KPIs, managing vendors and budgets, and partnering with senior leadership to forecast, improve throughput, and prevent problems before they occur.