Director of Strategy & Growth Operations

Home Solutions; Charlotte (NC); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Short-term disability coverage

Cell phone reimbursement

Flexible time off

Relax & Recharge bonus

Learning stipend

Charity Match

Job summary

Home Solutions seeks a Director of Strategy & Business Operations in Charlotte, NC to own high-impact initiatives across customer acquisition. You will partner with leadership to decide investments, fix issues, and scale profitably, moving from analysis to execution.

You will lead multi-faceted programs affecting revenue, margin, and enterprise value, spanning growth, pricing, unit economics, and capital allocation.

Qualifications

• 6–10+ years of experience in consulting, investment banking, private equity, strategy, business operations, or senior roles in high-growth companies.
• Proven track record of leading cross-functional initiatives with measurable financial impact.

Responsibilities

• Own and drive high-impact, cross-functional initiatives with clear P&L accountability.
• Evaluate, prioritize, and execute growth opportunities across channels, markets, and services.
• Set the roadmap for improving unit economics and marketplace efficiency across consumer and service provider dynamics.
• Identify where to unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation.
• Partner with Marketing, Product, Finance, and Operations to improve funnel performance and pricing strategy.
• Build analytical infrastructure (models, dashboards, KPI frameworks) to inform executive decisions.
• Lead rigorous business cases for investments, new markets, and expansion bets.
• Monitor core P&L KPIs and surface risks and opportunities to the executive team.
• Establish scalable systems and processes to strengthen operational discipline as we grow.
• Leverage AI and automation tools to increase velocity and insight quality.
• Develop and mentor operators as the function scales.

Skills

Strategic planning

Cross-functional leadership

P&L management

Financial modeling

Executive communication

AI/automation mindset

Growth strategy

Market expansion

Job description

Home Solutions seeks a Director of Strategy & Business Operations in Charlotte, NC to own high-impact initiatives across customer acquisition. You will partner with leadership to decide investments, fix issues, and scale profitably, moving from analysis to execution.

You will lead multi-faceted programs affecting revenue, margin, and enterprise value, spanning growth, pricing, unit economics, and capital allocation.