Director of Strategic IT Partnerships

AdVran Inc.; Anaheim (CA); Hybride; USD 140 000 - 200 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

401(k) with company match

Paid time off + holidays

Certification reimbursement

Hybrid work arrangement

Résumé du poste

AdVran Inc. in Anaheim, CA seeks a Director, Client Partnerships to lead strategic relationships for our managed IT and security services, driving retention, expansion, and measurable value.

You’ll run quarterly business reviews, executive check-ins, and collaborate with solutions architects and delivery managers to align client needs with product and service development. This role blends leadership with hands-on account strategy across top enterprise clients.

Qualifications

• 8+ years in client-facing leadership roles within IT services, MSP, or technology consulting.
• Proven track record of growing enterprise accounts and maintaining high retention.
• Strong understanding of managed IT services, cybersecurity, and compliance frameworks.
• Executive presence and ability to build trust with C-level stakeholders.
• Experience with CRM platforms and account management processes.

Responsabilités

• Own strategic relationships with AdVran's largest managed services clients.
• Drive client retention, expansion, and satisfaction across the portfolio.
• Collaborate with solutions architects and delivery managers on account strategy.
• Lead quarterly business reviews and executive-level presentations.
• Identify cross-sell and upsell opportunities within existing accounts.
• Represent client needs internally to influence product and service development.

Connaissances

Client relationship leadership

Enterprise account growth

Executive communication

CRM platforms

Outils

CRM platforms

Description du poste

AdVran Inc. in Anaheim, CA seeks a Director, Client Partnerships to lead strategic relationships for our managed IT and security services, driving retention, expansion, and measurable value.

You’ll run quarterly business reviews, executive check-ins, and collaborate with solutions architects and delivery managers to align client needs with product and service development. This role blends leadership with hands-on account strategy across top enterprise clients.