Director of Strategic Communications & Brand Reputation

Domino's; Ann Arbor (MI); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and well­-

Fertility benefits

Adoption assistance

401k matching contributions

Stock purchase discount 15%

Company bonus

Résumé du poste

Domino’s is seeking a Director of Communications to serve as a trusted advisor to senior leaders and lead integrated communications strategies that translate business priorities into clear narratives. You will align stakeholders across the Domino’s system, protect reputation, and guide rapid-response messaging in high-stakes situations.

You will lead a high-performing team, develop executive communications, and partner with franchisees and Operations to drive understanding and execution.

Qualifications

• Bachelor’s degree in communications, journalism, public relations, marketing, business or a related field.
• Minimum 10 years of progressively responsible communications experience, including experience leading teams and advising senior executives.
• Experience in a complex, highly visible organization.
• Demonstrated success developing integrated communications strategies across internal, executive, franchisee or field-based and external audiences.
• Strong writing, editing and storytelling skills, with the judgment and versatility to adapt messaging for different leaders, channels and stakeholders.
• Experience supporting major business initiatives, organizational change, issues management and crisis communications.
• Ability to understand how communications can contribute to alignment, execution, reputation and business performance.
• Excellent judgment, discretion and composure, particularly when managing confidential, sensitive or rapidly evolving matters.
• Proven ability to influence without direct authority and build trusted relationships across functions and organizational levels.
• Strong people leadership skills and a record of developing engaged, high-performing teams.
• Ability to travel occasionally, estimated at less than 10% of the role.

Responsabilités

• Serve as a trusted communications advisor to senior leaders, providing strategic counsel, messaging guidance, stakeholder engagement support and communications planning. Lead integrated strategies that align business priorities, culture, purpose and performance across corporate team members, franchisees, store teams and external stakeholders.
• Support and protect Domino’s reputation through proactive storytelling, coordinated external communications, issues preparedness, crisis communications planning, stakeholder coordination and rapid-response messaging during sensitive or business-critical situations.
• Develop executive communications and thought leadership strategies for senior leaders, including speeches, presentations, town halls, leadership meetings and other high-profile engagements.
• Lead, coach and develop a high-performing communications team by establishing clear priorities, operating rhythms, accountability and growth opportunities while fostering collaboration and innovation.
• Partner with franchisees and Operations leaders to translate business strategies, operational priorities and complex initiatives into clear, coordinated and actionable communications that drive understanding and execution across the Domino’s system.
• Manage and optimize communications channels, content strategies and audience engagement approaches, using data, feedback, performance metrics and insights to improve effectiveness and refine strategy, channels, content and stakeholder engagement.
• Provide strategic oversight of storytelling, content and creative execution, ensuring communications are compelling, audience-focused and aligned with the Domino’s brand.

Connaissances

Strategic storytelling

Executive advisory

Crisis communications

Public relations

Leadership

Formation

Bachelor’s degree in communications, journalism, public relations, marketing, business or a related field

Description du poste

Domino’s is seeking a Director of Communications to serve as a trusted advisor to senior leaders and lead integrated communications strategies that translate business priorities into clear narratives. You will align stakeholders across the Domino’s system, protect reputation, and guide rapid-response messaging in high-stakes situations.

You will lead a high-performing team, develop executive communications, and partner with franchisees and Operations to drive understanding and execution.