Director, Communications

Domino's Pizza

Ann Arbor (MI)

In loco

USD 180.000 - 240.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, wellness

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock purchase

Company bonus

Descrizione del lavoro

Domino's is seeking a Director of Communications to lead integrated strategies, advise senior leaders and protect the brand across corporate offices, franchises and stores. You will shape narratives, coordinate stakeholders and drive performance-focused communications in a fast-moving environment.

You will build a high-performing team, partner with Operations and franchisees, and guide executive messaging while aligning with Domino's Hungry for MORE Ways of Working.

Competenze

Bachelor's degree in communications, journalism, public relations, marketing, business or a related field.
Minimum 10 years of progressively responsible communications experience, including leading teams and advising senior executives.
Experience in a complex, highly visible organization.
Demonstrated success developing integrated communications strategies across internal, executive, franchisee or external audiences.
Strong writing, editing and storytelling skills with versatile messaging for different leaders and channels.
Experience supporting major business initiatives, organizational change, issues management and crisis communications.
Ability to connect communications to alignment, execution, reputation and business performance.
Excellent judgment, discretion and composure with confidential or rapidly evolving matters.
Proven ability to influence without direct authority and build trusted relationships across functions.
Strong people leadership and a track record of developing high-performing teams.
Occasional travel, estimated <10% of the role.

Mansioni

Serve as trusted advisor to senior leaders; provide strategic counsel and messaging guidance.
Lead integrated strategies aligning priorities, culture, purpose and performance across stakeholders.
Protect and advance Domino's reputation through proactive storytelling and crisis communications.
Develop executive communications, speeches, and thought leadership for senior leaders.
Coach and develop a high-performing communications team with clear priorities and accountability.
Translate business strategies into clear, coordinated communications across the Domino's system.
Manage channels, content strategies and engagement using data and metrics to improve impact.
Oversee storytelling and creative execution aligned with Domino's brand.

Conoscenze

Leadership

Strategic thinking

Crisis communications

Executive storytelling

Stakeholder engagement

Team development

Communications planning

Reputation management

Formazione

Bachelor's in communications

Descrizione del lavoro

Domino's is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino's has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Job Description

Do the most meaningful work of your career while enjoying our delicious pizza, too. At Domino's, we believe in the Power of Possible. Our curiosity drives us to connect the dots and uncover opportunities that move us forward, empowering us to aim high and pursue bold, innovative outcomes.

Domino's global communications and community team brings our Hungry for MORE strategy to life by sharing the stories of our people, franchisees and brand with audiences around the world. The team connects the people behind our brand to the mission, values and communities we serve. Across corporate offices, supply chain hubs and restaurants, we shape communications that inform, inspire and engage team members, franchisees, media and external stakeholders while strengthening and protecting the Domino's brand.

As Director, Communications, you will serve as a trusted advisor to senior leaders and lead integrated communications strategies that translate business priorities into clear, compelling narratives. You will help strengthen alignment across the Domino's system, build trust with key stakeholders and protect and enhance the reputation of one of the world's most recognized consumer brands. You will lead a high-performing team and work closely with partners across business units, moving between long-term planning, executive counsel and fast-moving business or reputational issues.

What You'll Do

Serve as a trusted communications advisor to senior leaders, providing strategic counsel, messaging guidance, stakeholder engagement support and communications planning. Lead integrated strategies that align business priorities, culture, purpose and performance across corporate team members, franchisees, store teams and external stakeholders.
Support and protect Domino's reputation through proactive storytelling, coordinated external communications, issues preparedness, crisis communications planning, stakeholder coordination and rapid-response messaging during sensitive or business-critical situations.
Develop executive communications and thought leadership strategies for senior leaders, including speeches, presentations, town halls, leadership meetings and other high-profile engagements.
Lead, coach and develop a high-performing communications team by establishing clear priorities, operating rhythms, accountability and growth opportunities while fostering collaboration and innovation.
Partner with franchisees and Operations leaders to translate business strategies, operational priorities and complex initiatives into clear, coordinated and actionable communications that drive understanding and execution across the Domino's system.
Manage and optimize communications channels, content strategies and audience engagement approaches, using data, feedback, performance metrics and insights to improve effectiveness and refine strategy, channels, content and stakeholder engagement.
Provide strategic oversight of storytelling, content and creative execution, ensuring communications are compelling, audience-focused and aligned with the Domino's brand.

Qualifications

Bachelor's degree in communications, journalism, public relations, marketing, business or a related field.
Minimum 10 years of progressively responsible communications experience, including experience leading teams and advising senior executives.
Experience in a complex, highly visible organization.
Demonstrated success developing integrated communications strategies across internal, executive, franchisee or field-based and external audiences.
Strong writing, editing and storytelling skills, with the judgment and versatility to adapt messaging for different leaders, channels and stakeholders.
Experience supporting major business initiatives, organizational change, issues management and crisis communications.
Ability to understand how communications can contribute to alignment, execution, reputation and business performance.
Excellent judgment, discretion and composure, particularly when managing confidential, sensitive or rapidly evolving matters.
Proven ability to influence without direct authority and build trusted relationships across functions and organizational levels.
Strong people leadership skills and a record of developing engaged, high-performing teams.
Ability to travel occasionally, estimated at less than 10% of the role.

Preferred Qualifications

Experience in a consumer-facing, retail, restaurant, franchised or multi-unit business.

What You'll Bring

In addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working:

Be Curious

Seeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.
Actively pursues learning opportunities, applies feedback, and continuously develops new skills.

Connect the Dots

Uses information and insights to identify opportunities and drive informed decisions.
Builds strong partnerships across teams and considers the broader organizational impact of decisions.

Aim High

Sets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.
Uses feedback and data to continuously improve performance and outcomes.

Shift Fast

Adapts quickly to changing priorities and business needs while maintaining focus on results.
Demonstrates resilience, sound judgment, and the ability to learn from setbacks.

Deliver More

Takes ownership, executes with discipline, and consistently produces measurable results.
Identifies opportunities to create additional value for customers, team members, and the business.

Leadership Expectations

Builds and develops high-performing teams aligned to Domino's Ways of Working.
Creates accountability, fosters collaboration, and delivers results through others.
Leads confidently through change while maintaining team engagement and performance.
Demonstrates enterprise thinking and drives cross-functional alignment to achieve business goals.

Additional Information

Benefits: