Director of Strategic Client Relationships (Hybrid)

The Depository Trust & Clearing Corporation (DTCC); Jersey City (NJ); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Pension/Retirement benefits

Paid Time Off

Hybrid work model (3 days onsite, 2 at

Job summary

DTCC invites a seasoned Relationship Management Director to oversee all client relations with top Investment Managers in the financial services sector. This role focuses on growing revenue, acting as the Voice of the Client, and guiding DTCC advisory engagements and industry participation.

The position emphasizes building strategic account plans, cross-functional leadership, and ensuring excellent client satisfaction across DTCC's global client base. Hybrid work model is supported.

Qualifications

• Minimum of 10 years of related experience managing investment management clients across clearance and settlement, post-trade, or other business development areas.
• Bachelor's degree preferred or equivalent experience.
• Experience with Tier 1 & 2 Investment Managers.
• Knowledge of derivatives and securities market practices, treasury markets preferred.
• Knowledge of digital assets, tokenization nice to have.

Responsibilities

• Oversee strategic relationship management of key Investment Manager/Asset Manager customers across DTCC business lines.
• Establish and build relationships with key clients to deepen and grow partnerships.
• Lead cross-functional discussions to provide client perspective and feedback.
• Create and execute account plans to maintain and grow Company revenue.
• Provide strategy and guidance for seamless support of DTCC’s global client base.
• Coordinate client participation in DTCC events and advisory panels.
• Ensure coordination with Product Management, Operations and other support areas.
• Coordinate client surveys for Business Units and research purposes.
• Mitigate risk by following established procedures and maintain high ethical standards.

Skills

Relationship management

Account management

Sales process

Client communication

Education

Bachelor's degree

Job description

DTCC invites a seasoned Relationship Management Director to oversee all client relations with top Investment Managers in the financial services sector. This role focuses on growing revenue, acting as the Voice of the Client, and guiding DTCC advisory engagements and industry participation.

The position emphasizes building strategic account plans, cross-functional leadership, and ensuring excellent client satisfaction across DTCC's global client base. Hybrid work model is supported.