Director of Solutions & Cross-Functional Delivery

Global Sports Jobs Limited; Tempe (AZ); On-site; USD 140,000 - 210,000; Full time

Job summary

THE·TEAM is seeking a Director, Solutions Group to lead a cross-functional team that bridges sales and production, architecting profitable solutions for complex projects. You will steer day-to-day leadership and development of Sales Engineers, Solutions Engineers, Estimators, Draftsmen, and a Sales Operations Specialist.

You will drive collaboration across departments, optimise workflows, and ensure high-quality solutions align with client expectations and internal capabilities.

Qualifications

• 5+ years of experience in project management within large-format print, custom fabrication, live event production, and signage.
• 3+ years in a leadership or supervisory role.
• Knowledge of fabrication, large-format print production, and installation methods.
• Experience reviewing technical drawings, estimates, and proposal packages.
• Strong operational acumen with experience in budgeting and resource planning.
• Excellent leadership, mentorship and team development skills.
• Excellent communication and interpersonal skills.
• Exceptional organisational skills and attention to detail.
• Proficiency with project management platforms and documentation tools.
• Collaborative mindset with a focus on cross-departmental alignment.

Responsibilities

• Direct oversight of Solutions Group team members, mentoring and developing them to increase efficiency and reduce rework.
• Own the development, documentation, and delivery of training programs on estimating practices and solution development for Solutions and Project Management teams.
• Establish a knowledge transfer framework to reduce single-point expertise and improve team-wide consistency and quality.
• Conduct regular 1:1s, performance reviews, and team development efforts, ensuring feedback leads to clear performance improvement.
• Ensure team goals align with department and company objectives.
• Ensure scoped project deliverables are completed on time and meet client requirements, maintaining high accuracy in resource planning forecasts.
• Monitor and manage team workload, ensuring balanced assignments and clear priorities, and minimising errors in technical documentation and proposals.
• Maintain a high on-time rate for proposal and estimate submissions, and ensure all approved projects include completed documentation checklists and handoff protocols before production.
• Ensure cross-functional kickoff and alignment meetings occur for all projects, events, and complex fabrication/install requirements.
• Embed SOPs, checklists, and onboarding materials to standardise practices; work with the Contracts Manager to ensure scope documents are reviewed for contractual alignment; participate in departmental improvement initiatives, lead postmortems, and submit dashboard updates on team KPIs.

Job description

THE·TEAM is seeking a Director, Solutions Group to lead a cross-functional team that bridges sales and production, architecting profitable solutions for complex projects. You will steer day-to-day leadership and development of Sales Engineers, Solutions Engineers, Estimators, Draftsmen, and a Sales Operations Specialist.

You will drive collaboration across departments, optimise workflows, and ensure high-quality solutions align with client expectations and internal capabilities.