Director of Security & Safety — Luxury Hotel Leader

Four Seasons; Chicago (IL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Matching

Paid Time Off

Holiday Pay

Employee discounts

Dry Cleaning for uniforms

Job summary

Four Seasons Hotel Chicago seeks a dynamic Director of Security to lead all aspects of safety, security, risk management and emergency preparedness. You will protect guests, staff, visitors and assets through proactive leadership and regulatory compliance.

You will oversee a team, implement life‑safety programs, manage security systems, and coordinate with law enforcement and emergency services. Excellence in guest service and discretion is essential.

Qualifications

• Experience leading security in a luxury hotel environment.
• Proven ability to manage VIPs, diplomats, and international guests.

Responsibilities

• Lead hotel security, safety, and risk management operations.
• Oversee Security team recruitment, training, scheduling and performance.
• Develop security, life safety, emergency response and business continuity programs.
• Lead crisis management, investigations, and incident response activities.
• Oversee fire and life safety programs, drills, inspections, and evacuations.
• Conduct risk assessments, security audits, and safety inspections.
• Manage CCTV, access control, alarm systems and key control.
• Investigate incidents and implement corrective actions.
• Ensure compliance with laws, OSHA and company standards.
• Partner with leadership to advise on security matters.
• Serve as liaison with law enforcement and emergency services.
• Support VIP guests and events with security assessments.
• Manage budgets, staffing and equipment for the department.
• Promote a culture of safety, accountability, and guest service.

Skills

Security leadership

VIP protection

Emergency response

CCTV & access control

Regulatory compliance

Budget & staffing

Stakeholder management

Tools

Security systems

Job description

Four Seasons Hotel Chicago seeks a dynamic Director of Security to lead all aspects of safety, security, risk management and emergency preparedness. You will protect guests, staff, visitors and assets through proactive leadership and regulatory compliance.

You will oversee a team, implement life‑safety programs, manage security systems, and coordinate with law enforcement and emergency services. Excellence in guest service and discretion is essential.