Director of Sales & General Manager

Legacy Executive Search; Columbus (OH); On-site; USD 180,000 - 250,000; Full time

Job summary

Legacy Executive Search has been retained by an established, growing $40M consumer services organization with 7+ locations to identify a dynamic, results-driven commercial leader to help drive its next phase of growth.

With an ambitious strategy to reach $75M–$100M through organic growth and acquisitions, this is an exciting opportunity for a proven B2C sales executive and/or commercially minded General Manager seeking broader business leadership and P&L responsibility.

Qualifications

• 10+ years of progressive leadership in B2C sales, consumer services, home services, or home improvement
• Proven success driving organic revenue growth and leading sales teams across multiple locations or markets
• Strong experience with sales funnels, lead conversion, pipeline management, CRM, KPIs, and sales forecasting
• Meaningful P&L experience and strong financial/business acumen
• Entrepreneurial, hands-on leadership style with a track record of developing talent and driving accountability
• Experience in HVAC, plumbing, pest control, roofing, windows/doors, restoration, or other field-based consumer services is a must!

Responsibilities

• Drive Revenue Growth: Develop and execute B2C sales strategies to accelerate organic growth, market penetration, and profitability
• Lead the Sales Engine: Optimize lead generation, pipeline management, appointment conversion, close rates, average ticket, and sales productivity
• Own Business Performance: Lead a multi-location business with significant P&L responsibility, including budgeting, forecasting, pricing, and profitability
• Build High-Performing Teams: Coach and develop sales leaders, establish accountability, and create a performance-driven culture
• Leverage Data & KPIs: Utilize Salesforce/CRM, dashboards, and sales analytics to drive execution, forecasting, and continuous improvement
• Scale the Business: Partner across Marketing, Operations, and Finance to strengthen processes, improve execution, and support future acquisitions

Job description

Legacy Executive Search has been retained by an established, growing $40M consumer services organization with 7+ locations to identify a dynamic, results-driven commercial leader to help drive its next phase of growth.

With an ambitious strategy to potentially reach $75M–$100M through organic growth and acquisitions, this is an exciting opportunity for a proven B2C sales executive and/or commercially minded General Manager who wants broader business leadership and P&L responsibility.

We're looking for a builder, not a caretaker—someone who thrives on growing revenue, developing high-performing teams, leveraging data, and creating accountability across multiple locations like a business owner does.

Key Responsibilities

• Drive Revenue Growth: Develop and execute B2C sales strategies to accelerate organic growth, market penetration, and profitability.
• Lead the Sales Engine: Optimize lead generation, pipeline management, appointment conversion, close rates, average ticket, and sales productivity.
• Own Business Performance: Lead a multi-location business with significant P&L responsibility, including budgeting, forecasting, pricing, and profitability.
• Build High-Performing Teams: Coach and develop sales leaders, establish accountability, and create a performance-driven culture.
• Leverage Data & KPIs: Utilize Salesforce/CRM, dashboards, and sales analytics to drive execution, forecasting, and continuous improvement.
• Scale the Business: Partner across Marketing, Operations, and Finance to strengthen processes, improve execution, and support future acquisitions.

Ideal Candidate

• 10+ years of progressive leadership in B2C sales, consumer services, home services, or home improvement.
• Proven success driving organic revenue growth and leading sales teams across multiple locations or markets.
• Strong experience with sales funnels, lead conversion, pipeline management, CRM, KPIs, and sales forecasting.
• Meaningful P&L experience and strong financial/business acumen.
• Entrepreneurial, hands-on leadership style with a track record of developing talent and driving accountability.
• Experience in HVAC, plumbing, pest control, roofing, windows/doors, restoration, or other field-based consumer services is a must!

Location & Travel

Candidates should be based in Columbus, OH, Indianapolis, IN or Cleveland, OH. This is a field-oriented leadership role requiring approximately 50+% travel across multiple Midwest operating locations.

Why This Opportunity?

Lead a $40M B2C business with significant growth potential, meaningful P&L responsibility, direct access to executive leadership, and the opportunity to advance into broader executive responsibilities as the organization scales.

This search is being conducted confidentially on behalf of our client.