Director of Sales Compensation Strategy & Operations

ServiceTitan; California (MO); On-site; USD 198,000 - 297,000; Full time

Job summary

ServiceTitan is seeking a Director of Sales Compensation Strategy & Operations to own incentive plans for 500+ production roles, aligning rewards with GTM strategy and business outcomes. This role partners with senior leaders to drive operational excellence and exceptional results, and champions AI-enabled processes to improve accuracy and decision quality.

You will lead the design, analysis, and governance of incentive plans, manage day-to-day payouts, and develop a high-performing

Qualifications

• 8-10+ years of work experience in high growth tech or management consulting
• 3+ years of experience leading high performing teams
• Functional experience in Sales/incentive compensation at scale (e.g., SOX compliance)
• Experience conducting quantitative and qualitative analyses
• Automation opportunities and AI-powered workflows in compensation tools
• Cross-functional communication and collaboration skills
• Ability to distill complex issues into concrete action plans and drive results
• Comfort with ambiguity and dynamic environments
• Track record of leading and developing teams

Responsibilities

• Develop & Implement incentive compensation plans that motivate Titans and align with strategy
• Continuously analyze effectiveness of incentive plans and benchmark adjustments
• Research industry best practices across B2B SaaS to stay at the cutting edge
• Present insights and recommendations to senior leaders and stakeholders
• Drive day-to-day incentive compensation operations including monthly payouts and accruals
• Improve day-to-day processes and prevent gaps
• Partner with Operations, Finance, HR and Sales leaders
• Lead and develop a team of compensation professionals

Skills

Sales compensation

Leadership

Data analysis

SOX compliance

Automation opportunities

AI workflows

Cross-functional collaboration

Strategic thinking

Team development

Problem solving

Tools

Captivate

Xactly

Job description

ServiceTitan is seeking a Director of Sales Compensation Strategy & Operations to own incentive plans for 500+ production roles, aligning rewards with GTM strategy and business outcomes. This role partners with senior leaders to drive operational excellence and exceptional results, and champions AI-enabled processes to improve accuracy and decision quality.

You will lead the design, analysis, and governance of incentive plans, manage day-to-day payouts, and develop a high-performing