Director of Sales Compensation

ServiceTitan; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible time off

Fully paid medical, dental, vision

Fertility coverage up to $20k

401(k) match

Life insurance and disability

Job summary

ServiceTitan is seeking a senior compensation leader to own incentive plans for 500+ production roles, aligning pay with the company's GTM strategy. You will partner with Sales Leadership and People Operations to design, implement, and optimize plans, while championing AI-driven analytics to improve decision making.

The role requires 8–10+ years in high-growth tech or consulting, with a track record of leading teams and driving operational excellence in incentive compensation.

Qualifications

• Ability to distill complex issues into concrete action plans; manage execution; and drive results
• Experience conducting quantitative and qualitative analyses, such as customer research, data analysis, or competitive benchmarking
• Demonstrated excellence in cross-functional communication and collaboration, with the ability to simplify and explain complex problems to stakeholders of all levels
• 8-10+ years of work experience in a combination of high growth tech companies and/or management consulting
• Energized by ambiguity and dynamic, fast-paced working environments that provide a diverse experience and opportunity to tackle different problems
• Functional experience in sales/incentive compensation, including experience at at-scale organizations (e.g., SOX compliance processes or similar)
• Track record of leading, growing, and developing high performing teams
• Comfort with analyzing processes, identifying automation opportunities, and executing to completion; leveraging traditional sales compensation tools as well as AI-powered workflows
• 3+ years of experience leading high performing teams

Responsibilities

• Own incentive compensation plans across more than 500 production roles to drive sustainable growth
• Maintain understanding of go-to-market strategy to align incentives with outcomes
• Be an AI champion, driving analytics to improve recommendations and decisions
• Develop and implement incentive compensation plans with Sales Leadership and People Operations
• Analyze effectiveness of incentive plans and benchmark against industry best practices
• Present insights to senior leaders and cross-functional stakeholders
• Drive day-to-day incentive compensation operations, including monthly payouts and accruals
• Collaborate with Operations, Finance, HR and Sales to optimize processes
• Lead and develop a team of compensation professionals

Skills

Distill complex issues

Quantitative & qualitative analysis

Cross-functional communication

Leadership of teams

Sales/incentive compensation

Automation opportunities

AI-powered workflows

SOX/compliance familiarity

Leading high performing teams

Job description

• Own incentive compensation plans across more than 500 production roles in the business (Sales Dev, New Logo Sales, Cross Sell/Upsell, Fintech, Post Sales) that drive ServiceTitan's sustainable growth
• Maintain a deep understanding of ServiceTitan's go-to-market strategy, broader company strategy, and industry best practices to align incentives with company outcomes
• Be an AI champion, driving process improvements and analytics aimed at increasing accuracy and the quality of recommendations and decision-making
• Develop and implement incentive compensation plans that motivate employees and align compensation outcomes with ServiceTitan's strategy, partnering with Sales Leadership and People Operations
• Continuously analyze effectiveness of incentive compensation plans in achieving ServiceTitan's strategy and recommend adjustments and pivots when appropriate to balance simplicity and driving specialized outcomes
• Research industry best practices across B2B SaaS and adjacencies to appropriately benchmark and ensure ServiceTitan is at the cutting edge of incentive compensation
• Present insights and recommendations to senior leaders and cross-functional stakeholders to drive decision making
• Drive day-to-day incentive compensation operations including monthly payouts and accruals, in partnership with Finance and Accounting
• Consistently improve day-to-day processes, evaluating and streamlining to ensure operational excellence
• Partner and collaborate cross-functionally with Operations, Finance, HR and Sales leaders
• Lead and develop a team of high performing compensation professionals

Benefits

• Flexible time off
• Fully paid individual medical, dental, and vision coverage
• Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
• Tax free savings via HSA, FSA, and Dependent Care FSA
• 401(k) match
• Medical plan with up to $20,000 in fertility coverage
• Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
• Adoption support including reimbursement of up to $20,000
• Bereavement leave for loss of a pregnancy or loved one
• Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
• Personal development programs

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background,

Qualifications

• Ability to distill complex issues into concrete action plans; manage execution; and drive results
• Experience conducting quantitative and qualitative analyses, such as customer research, data analysis, or competitive benchmarking
• Demonstrated excellence in cross-functional communication and collaboration, with the ability to simplify and explain complex problems to stakeholders of all levels
• 8-10+ years of work experience in a combination of high growth tech companies and/or management consulting
• Energized by ambiguity and dynamic, fast-paced working environments that provide a diverse experience and opportunity to tackle different problems
• Functional experience in sales/incentive compensation, including experience at at-scale organizations (e.g., SOX compliance processes or similar)
• Track record of leading, growing, and developing high performing teams
• Comfort with analyzing processes, identifying automation opportunities, and executing to completion; leveraging traditional sales compensation tools as well as AI-powered workflows
• 3+ years of experience leading high performing teams