Director of Sales

Springhill Suites Gilbert Arizona; Gilbert (AZ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement plan with company match

Marriott hotel travel discounts

Career development opportunities

Job summary

SpringHill Suites Phoenix Gilbert is seeking a Director of Sales to drive top-line revenue for a brand-new hotel in the East Valley. You will own the sales strategy across corporate, group, extended-stay, sports and leisure segments, partnering with leadership to achieve and exceed budget.

The role requires ramp-up experience, strong relationship building, and a proven ability to lead a sales team in a fast-paced market.

Qualifications

• Minimum of 5 years of sales experience in the hospitality industry.
• At least 2 years in a leadership role.
• Familiarity with the Phoenix East Valley market (Gilbert, Chandler, Mesa, Tempe).
• Brand experience with Marriott systems (Fosse, MiNT, Marriott RFP process).
• Strong leadership and communication skills.
• Proven track record of achieving sales targets and driving revenue growth.
• Proficiency in sales and CRM software.

Responsibilities

• Ramp-Up Execution: Sustain and accelerate the hotel’s opening momentum by growing the account base and converting new business.
• Sales Strategy Development: Create and implement strategies to maximize revenue and market share across all segments.
• Proactive Prospecting: Maintain a high-volume outbound effort (calls, site tours, outside sales, e-proposals, networking).
• Client Relationship Management: Build and maintain relationships with local corporate accounts, group planners, travel partners and stakeholders.
• Market Analysis: Conduct market research and competitive set analysis to identify opportunities and track demand trends.
• Revenue Management: Collaborate with Revenue Management to optimize pricing, mix and inventory.
• Sales Reporting: Prepare and present regular sales reports highlighting production and pipeline.
• Brand & System Compliance: Manage Marriott systems and processes, including RFPs and brand standards.
• Event Coordination: Plan group blocks, meeting space bookings, and local promotional activities.
• Budget Management: Develop and manage the sales department budget and marketing spend.
• Team Leadership: Lead and mentor on-property sales staff and coordinate with Front Office for guest experience.

Skills

Sales leadership

Revenue growth

CRM software

Market analysis

Strategic prospecting

Tools

Fosse

MiNT

Marriott RFP process

Job description

SpringHill Suites Phoenix Gilbert is a brand-new, all-suite hotel in the heart of SanTan Village — the East Valley’s premier shopping, dining and entertainment district — minutes from Phoenix-Mesa Gateway Airport and the corporate corridors of Gilbert, Chandler and Mesa. The hotel is out of the gate strong, with rapidly building corporate, group and leisure demand and an outstanding guest satisfaction reputation.

This is not a turnaround. We are looking for a Director of Sales who can come in and keep the momentum going as we continue to ramp up this beautiful new hotel — taking an already strong foundation of accounts and market presence and accelerating it into full stabilized performance. The right person is energized by a ramp-up story: aggressive prospecting, fast account development, building a book of business from the ground up, and owning the sales narrative for a hotel that is still writing its first chapters in this market.

Position Summary

The Director of Sales is responsible for driving top line revenue at SpringHill Suites Phoenix Gilbert through strategic account development, proactive prospecting and strong market presence. This role owns the hotel’s sales strategy end to end — corporate, group, extended‑stay, sports, and leisure segments — and partners closely with the General Manager, revenue management and the Generation Hospitality corporate sales team to hit and exceed budget.

Key Responsibilities

• Ramp-Up Execution: Sustain and accelerate the hotel’s opening momentum — aggressively grow the account base, convert new business quickly, and push toward stabilized occupancy and RevPAR index goals.
• Sales Strategy Development: Create and implement effective sales strategies to maximize revenue and market share across all segments.
• Proactive Prospecting: Maintain a high-volume outbound effort — cold calls, site tours, outside sales calls, e‑proposals and community networking throughout Gilbert, Chandler, Mesa and the greater East Valley.
• Client Relationship Management: Build and maintain strong relationships with key local corporate accounts, group planners, travel partners, sports and youth organizations, and SanTan Village business stakeholders.
• Market Analysis: Conduct market research and competitive set analysis to identify new business opportunities, track share movement and stay ahead of East Valley demand trends.
• Revenue Management: Collaborate with the revenue management team to optimize pricing, mix and inventory strategy; participate in weekly revenue strategy meetings.
• Sales Reporting: Prepare and present regular sales reports to ownership and senior management, highlighting production, pipeline, conversion and areas for improvement.
• Brand & System Compliance: Manage Marriott sales systems and processes, including Fosse, account merchandising, RFP season and Marriott brand sales standards.
• Event Coordination: Oversee the planning and execution of group room blocks, meeting space bookings, trade shows and local promotional activities.
• Budget Management: Develop and manage the sales department budget and marketing spend, ensuring efficient allocation of resources.
• Team Leadership: Lead, mentor and motivate the on‑property sales effort — including future sales staff — and partner with the front office team to deliver a seamless guest and client experience.

Qualifications

• Experience: Minimum of 5 years of sales experience in the hospitality industry, with at least 2 years in a leadership role. New‑build, opening or ramp‑up hotel experience strongly preferred.
• Market Knowledge: Familiarity with the Phoenix East Valley market (Gilbert, Chandler, Mesa, Tempe) is a significant advantage.
• Brand Experience: Marriott brand and systems experience (Fosse, MiNT, Marriott RFP process) preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of achieving sales targets and driving revenue growth.
• Ability to analyze market trends and develop effective sales strategies.
• Proficiency in sales and CRM software.

Personal Attributes

• Self‑starter who thrives in a ramp‑up environment and doesn’t wait for business to walk in the door.
• Results‑oriented with a proactive approach to problem‑solving.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• High level of professionalism and integrity.
• Visible and engaged in the local community and business organizations.
• Competitive salary and performance‑based bonus/incentive plan.
• Health, dental and vision insurance.
• Retirement plan with company match.
• Marriott and Generation Hospitality hotel travel discounts.
• Opportunities for professional development and career advancement across a growing portfolio.