Director of Rooms & Guest Services

Lodging America at Starkville; Starkville (MS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Job summary

Valor is seeking a Director of Rooms to oversee Guest Services, Housekeeping and Engineering. You will direct daily operations, ensuring a superior guest experience while maintaining fiscal responsibility for labor and expenses.

The role requires a Bachelor’s in Hospitality Management (or related) and at least two years in a management position, with strong analytical and leadership abilities to drive performance and guest satisfaction across all departments.

Qualifications

• Bachelor's Degree in Hospitality Management or related field preferred.
• Minimum of two years in a related or management role.
• Strong analytical, negotiation and sales skills in the hotel industry.
• Excellent oral, written and presentation abilities.
• Ability to delegate, manage manpower and organize complex projects.

Responsibilities

• Direct Guest Services, Housekeeping and Engineering operations.
• Set hotel goals and develop business/financial plans for operations.
• Monitor performance and take actions to meet plan.
• Oversee expense control and revenue-to-payroll ratios.
• Ensure compliance with hotel policies and safety standards.
• Develop associates through performance reviews and coaching.
• Represent hotel in community events to support brand relations.

Skills

Leadership

Operations

Guest Services

Financial acumen

Education

Bachelor's Degree in Hospitality Mgmt

Business Admin

Job description

Valor is seeking a Director of Rooms to oversee Guest Services, Housekeeping and Engineering. You will direct daily operations, ensuring a superior guest experience while maintaining fiscal responsibility for labor and expenses.

The role requires a Bachelor’s in Hospitality Management (or related) and at least two years in a management position, with strong analytical and leadership abilities to drive performance and guest satisfaction across all departments.