Housekeeping Supervisor - Lead Rooms Team & Quality

Valor Hospitality Partners, LLC; Starkville (MS); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC is seeking a capable Housekeeping Supervisor to oversee all housekeeping activities across the property, ensuring the highest level of cleanliness, guest satisfaction, and asset protection.

Under the Executive Housekeeper or Director of Housekeeping, you’ll inspect rooms, train staff, resolve guest concerns, manage supplies, and coordinate with maintenance and front desk to keep rooms ready.

Qualifications

• Minimum of 3 years’ experience in Rooms Management or a related management position.
• Hotel experience preferred.
• Strong leadership qualities, the ability to motivate staff, and excellent communication skills.
• Ability to make effective decisions under pressure and resolve conflicts.
• Must be able to work weekends, holidays, and flexible hours as needed by the business.

Responsibilities

• Inspect guest rooms, bathrooms, and public areas to ensure cleanliness and safety; document and report issues.
• Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.
• Address and resolve guest complaints regarding housekeeping services promptly and professionally.
• Assist in management of cleaning supplies and maintain inventory levels.
• Collaborate with maintenance and front desk to ensure rooms are ready for guests and operations run smoothly.
• Conduct regular audits and spot checks to ensure quality control and consistency.

Skills

Leadership

Communication

Staff management

Guest service

Job description

Valor Hospitality Partners, LLC is seeking a capable Housekeeping Supervisor to oversee all housekeeping activities across the property, ensuring the highest level of cleanliness, guest satisfaction, and asset protection.

Under the Executive Housekeeper or Director of Housekeeping, you’ll inspect rooms, train staff, resolve guest concerns, manage supplies, and coordinate with maintenance and front desk to keep rooms ready.