Rooms Manager

Valor Hospitality Partners; Starkville (MS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Job summary

Valor Hospitality Partners is seeking a Director of Rooms in Starkville, Mississippi. You will direct Guest Services, Housekeeping and Engineering to deliver superior service and a safe, positive environment for all associates.

Responsibilities include setting hotel goals, managing budgets, forecasting expenses, and developing a qualified leadership team to maximize guest satisfaction and owner returns.

Qualifications

• Bachelor's degree in hospitality management or related field preferred.
• Minimum of two years of experience in a related or management position.
• Ability to perform critical analysis and manage wide range of information.
• Excellent oral, written and presentation skills reflecting the organization's image.
• Strong listening and communication abilities.

Responsibilities

• Adhere to all standards of operations, policies and procedures.
• Set hotel goals and develop business and financial plans for Guest Services, Housekeeping, and Engineering.
• Monitor performance and implement actions to meet plans.
• Develop associates for career advancement using performance reviews and development planning.
• Control expenses and forecast department needs, ensuring revenues align with payroll.
• Ensure policies are followed and hotel staff remains compliant.
• Maintain exceptional guest relations through staffing, programming and service operations.
• Recruit and develop department leaders in alignment with owner expectations.

Skills

Critical analysis

Oral communication

Written communication

Presentation skills

Team leadership

Education

Hospitality Management

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driving, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Director of Rooms purpose is to direct Guest Services, Housekeeping and Engineering phases of hotel daily operations, providing a superior service and product to the hotel's guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the day-to-day labor and direct expenses ensuring the hotel meets financial expectations to ownership.

ESSENTIAL RESPONSIBILTIES

• Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.

• Responsible for setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel for operating departments including Guest Services, Housekeeping, and Engineering. Monitor hotel performance per plan. Devise and implement actions to ensure hotel's performance to plan.

• Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.

• Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.

• Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.

• Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.

• Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.

• Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns

• Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred
• A minimum of two-year experience in a related or management position.
• Ability to perform critical analysis and manage wide-range of information.
• Extensive knowledge of negotiating and sales procedures associated with the hotel industry.\
• Excellent oral, written and presentation skills that properly reflect the Foundation Image.
• Listen effectively.
• Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
• Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

• Ability to stand for extended periods of time.
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement