Director of Rooms & Guest Experience

Hyatt Hotels Corporation; Kansas City (MO); Presencial; USD 90.000 - 150.000; Tempo integral

Resumo da vaga

Hyatt Hotels Corporation is seeking a Director of Rooms to lead the Rooms Division, ensuring smooth operations and guest satisfaction across departments while upholding Hyatt brand standards. The role requires strategic alignment with corporate goals and proven leadership in a large hotel environment, with a focus on delivering exceptional service and operational excellence.

Candidates should have a university degree in Hospitality or Tourism management and at least two years of experience as

Qualificações

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Director of Rooms or Front Office Manager in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsabilidades

• Oversee the efficient running of the Rooms Division in line with Hyatt standards.
• Ensure departments are run according to brand standards and corporate strategies.
• Meet employee, guest and owner expectations across the division.

Conhecimentos

Problem solving

Administrative skills

Interpersonal skills

Formação

University degree or diploma in Hospitality or Tourism management

Descrição da vaga

Hyatt Hotels Corporation is seeking a Director of Rooms to lead the Rooms Division, ensuring smooth operations and guest satisfaction across departments while upholding Hyatt brand standards. The role requires strategic alignment with corporate goals and proven leadership in a large hotel environment, with a focus on delivering exceptional service and operational excellence.

Candidates should have a university degree in Hospitality or Tourism management and at least two years of experience as