Director of Retail Media & Expert Services

Qumra Capital; San Francisco (CA); Hybrid; USD 120.000 - 140.000; Vollzeit

Zusammenfassung

Skai is seeking a Director of Expert Services, Retail Media to lead and scale our Expert Services team in a fast-moving retail media landscape. You will be the right hand to the function leader, shaping strategy, governance, and client delivery for enterprise accounts.

You’ll partner with product, sales, and client services to translate market and client insights into a trusted roadmap, while hiring and coaching leaders to build durable capabilities and thought leadership across the organization.

Qualifikationen

• Senior retail media leadership with enterprise clients.
• Connect media decisions to client economics and outcomes.
• Executive presence with internal and external stakeholders.
• Independent judgement in ambiguous environments.
• Strong storytelling and deck-building abilities.

Aufgaben

• Represent the function in client rooms and set quality standards for work.
• Shape strategy, service model, coverage and capacity for Expert Services.
• Lead strategic accounts, escalations, renewals and executive reviews.
• Lead pitches, audits and scoping with Sales; develop thought leadership.
• Hire, coach Directors and Managers; build playbooks and succession.
• Influence product, sales, client services and engineers with market insights.

Kenntnisse

Senior retail leadership

Commercial acumen

Executive presence

Independent judgement

Communication craft

Jobbeschreibung

Skai is seeking a Director of Expert Services, Retail Media to lead and scale our Expert Services team in a fast-moving retail media landscape. You will be the right hand to the function leader, shaping strategy, governance, and client delivery for enterprise accounts.

You’ll partner with product, sales, and client services to translate market and client insights into a trusted roadmap, while hiring and coaching leaders to build durable capabilities and thought leadership across the organization.