Director of Resiliency Center

Josselyn; Winnetka (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Josselyn is seeking a Director of the Resiliency Center to lead crisis and community support operations, oversee administrative, clinical, and program functions, and supervise staff. The role emphasizes data-driven planning and strong leadership to meet community needs.

The position requires overseeing future programming, budgeting, staff scheduling, and collaboration with community resources, with a focus on ethical practice and confidentiality.

Qualifications

• Master's degree in Counseling, Social Work, Psychology, or related field.
• LCSW or LCPC licensure required.
• 2–5 years of crisis experience across the lifespan.
• 2 years of supervisory experience.
• Strong oral and written communication skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Develop and oversee sustainable crisis and community support programming.
• Provide oversight and supervision of peer specialists and crisis therapists.
• Ensure proper staffing coverage for all shifts.
• Gather input from community members, guests, and clients to meet program needs.
• Oversee budgeting and function of Resiliency programming.
• Participate in future crisis stabilization programming.
• Plan for child and adolescent crisis programming and expansion of team.
• Foster relationships with community resources and participate in related activities.
• Represent the Center with integrity and protect confidentiality.
• Ensure confidentiality, client rights, safety, infection control, incident reporting.

Skills

leadership

program development

crisis management

communication

clinical

Education

Master's degree in Counseling, Social Work, Psychology, or related field

LCSW or LCPC licensure required

Job description

Job Summary

The Director of the Resiliency Center is responsible for developing and overseeing crisis and community support operations in the Resiliency Center. The Director will oversee the administrative, clinical, and operational functions of the program including shift scheduling and management, coordinating program activities, and supervision of the staff. The Director will work to gather data and input from community members, guests, and clients to ensure that the needs are being met by the programming. Ideal candidate will possess strong skills in the following categories: leadership, program development, crisis management, communication and clinical. The director will be heavily involved in future planning for upcoming crisis stabilization program.

• Develop and oversee sustainable crisis and community support programming at Josselyn
• Provide oversight, supervision and management of peer specialists and crisis therapists
• Ensure that program shifts are properly and efficiently covered by adequate staffing
• Work to gather data and input from community members, guests, and clients to ensure that the needs are being met by the programming.
• Oversee function and budgeting for Resiliency programming
• Participate in future programming of upcoming crisis stabilization programming
• Partake in future planning for crisis programming with a focus on child and adolescent crisis programming which includes hiring additional team members
• Foster relationships with community resources and participate in community related activities
• Represent the Center with integrity, abide by the ethical statement of the Center and protect confidentiality
• Proficiency with confidentiality, client rights, safety, and infection control, incident and sentinel event reporting and personnel policies

Job Summary

The Director of the Resiliency Center is responsible for developing and overseeing crisis and community support operations in the Resiliency Center. The Director will oversee the administrative, clinical, and operational functions of the program including shift scheduling and management, coordinating program activities, and supervision of the staff. The Director will work to gather data and input from community members, guests, and clients to ensure that the needs are being met by the programming. Ideal candidate will possess strong skills in the following categories: leadership, program development, crisis management, communication and clinical. The director will be heavily involved in future planning for upcoming crisis stabilization program.

Essential Responsibilities And Metrics

• Develop and oversee sustainable crisis and community support programming at Josselyn
• Provide oversight, supervision and management of peer specialists and crisis therapists
• Ensure that program shifts are properly and efficiently covered by adequate staffing
• Work to gather data and input from community members, guests, and clients to ensure that the needs are being met by the programming.
• Oversee function and budgeting for Resiliency programming
• Participate in future programming of upcoming crisis stabilization programming
• Partake in future planning for crisis programming with a focus on child and adolescent crisis programming which includes hiring additional team members
• Foster relationships with community resources and participate in community related activities
• Represent the Center with integrity, abide by the ethical statement of the Center and protect confidentiality
• Proficiency with confidentiality, client rights, safety, and infection control, incident and sentinel event reporting and personnel policies

Qualifications

• Master's degree in Counseling, Social Work, Psychology, or a related field required
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) required
• 2-5 years of experience working with clients (across the life span) in crisis
• 2 years of supervisory experience
• Experience with program development preferred
• Advanced oral and written communication skills
• Excellent organizational and time management skills
• Strong ability to be flexible with workflow and day-to-day activities