Program Director

Liberty POST; City of Syracuse (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Competitive compensation

PTO

Medical coverage

401k plan

CE opportunities

PSLF eligible

Collaborative team

Family-friendly workplace

Job summary

Liberty Resources in Syracuse, NY is seeking a Program Director to oversee the Short-Term Crisis Residence Program. You will lead staff, coordinate crisis response, and ensure wellness and recovery supports for guests.

This role requires 3–5 years of management experience in social services and may prefer licensed professionals. You will collaborate with clinical teams to align plans of care and ensure high-quality services.

Qualifications

• Must have 3–5 years of management experience in social services.
• Experience with Peer/Recovery services preferred.
• Licensed professional credentials preferred.

Responsibilities

• Coordinate day-to-day activities of the Short-Term Crisis Respite program.
• Supervise staff and teach crisis management with wellness tools.
• Maintain a friendly, safe home-like environment.
• Collaborate with clinical providers and care coordinators on Plans of Care.
• Establish relationships with Managed Care and obtain service authorizations.
• Oversee Plan of Care and staff training to meet performance goals.

Skills

Interpersonal skills

Professional interaction

Time management

Education

Licensed social worker

Counselor credentials

Job description

Liberty Resources is seeking a Program Director to support our Short-Term Crisis Residence Program.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:

• Competitive Compensation and Paid Time Off Package
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities
• PSLF Eligible
• A Collaborative and Supportive Team Atmosphere
• Family-Friendly Workplace

Program Director Position Summary:

The Program Director provides support to individuals experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual’s home and community environment. The Program Director will work with staff to ensure peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services are provided to guests as needed.

Program Director Job Responsibilities:

• Coordinate the day-to-day activities associated with managing the Short Term Crisis Respite program.
• Supervise assigned staff in the teaching of individuals to look at crisis differently and utilize wellness tools to prevent future crises or to decrease the intensity of personal crisis so individuals can transition back to their permanent residential setting.
• Ensure a friendly, safe and supportive home-like environment.
• Maintain collaboration and coordination with clinical treatment providers and care coordinators to determine continuation of necessary care and make recommendations for modifications to individual’s Plan of Care.
• Establish working relationships with various Managed Care Companies and obtain authorization for services as needed.
• Supervises assigned staff in the day-to-day implementation of high quality program services; interprets and implements the Health and Recovery Plan (HARP) Adult Behavioral Health Home and Community Based Services (HCBS) Short Term Crisis Respite regulations including ensuring an HCBS assessment is completed and length of stay limitations are adhered to.
• Provides oversight of the Plan of Care. Ensures that staff receives training and support required to meet performance expectations.

Program Director Qualifications:

Must have three to five years of management experience working in a social service or related setting. Experience with Peer/Recovery services preferred. Qualified Health Professional listed as a Licensed social worker, alcoholism counselor, mental health counselor or rehabilitation counselor preferred.

Required Skills and Abilities

• Excellent interpersonal skills;
• Ability to interact professionally with staff, consumers, and other stakeholders;
• Ability to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality.

Pay Rate:

$66,690 annually

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.