Director, Renewals & Commercial Ops — AI-Driven

Skillsoft; United States; A distancia; USD 215.000 - 235.000; Jornada completa

Descripción de la vacante

Skillsoft seeks a Director, Renewals Operations to design and operate a unified commercial function overseeing pricing, deal desk, contract negotiation, and related capabilities for a ~ $250M Enterprise ARR base.

You will co-lead the future-state design and run the operating model, driving ARR growth and productivity with an AI-first mindset while partnering with Sales, Legal, and Finance. Travel up to 20% is expected.

Formación

• 12+ years of experience running a SaaS/PaaS integrated commercial operations organization.
• 6+ years leading teams that own deal desk, pricing, or discount governance at scale.
• Experience managing pricing and discount governance and commercial policy design.
• Process redesign expertise with an AI/automation-forward orientation.
• Strong analytical command of deal, discount, and margin economics.

Responsabilidades

• Serve as the future operator of an integrated commercial function unifying pricing, deal desk, contract negotiation, and adjacent capabilities, governing price and discount on a ~$250M Enterprise ARR base.
• Co-manage future-state design of the function and end-to-end commercial process redesign.
• Integrating today’s fragmented pricing, deal desk, contracts, and RFP resources into one function.
• Redesign commercial processes for speed and productivity with AI as a radical enabler.
• Define enabling systems requirements across CPQ, approval workflows, and contract lifecycle.
• Responsible for driving measurable ARR and productivity improvement through stronger pricing, discounting, and deal management by owning commercial policy, approval frameworks, and exceptions.
• Lead with an AI-first mindset. Use data, automation, and tooling, including Claude, to optimize the commercial processes, monitor KPIs, and continuously raise the bar on performance.
• Build and lead the function's team; partner and collaborate at the executive level with Sales, Legal, and Finance.

Conocimientos

SaaS Operations

Pricing governance

Deal desk

AI/automation

Executive leadership

Data analysis

Cross-functional collaboration

Travel up to 20%

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Skillsoft seeks a Director, Renewals Operations to design and operate a unified commercial function overseeing pricing, deal desk, contract negotiation, and related capabilities for a ~ $250M Enterprise ARR base.

You will co-lead the future-state design and run the operating model, driving ARR growth and productivity with an AI-first mindset while partnering with Sales, Legal, and Finance. Travel up to 20% is expected.