Director, Renewals & Revenue Growth (SaaS)

Turn/River Capital; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Medical, dental, and vision insurance

Flexible vacation policy

401K matching

Paid parental leave

Commuter benefits

Health and Wellness benefits

Home Office benefits

Annual Home Office Equipment Reimbur‑s

Donation matching

Work from home Monday & Friday

Team lunches and company events

Job summary

Turn/River Capital in San Francisco seeks a Director, Renewals to lead renewal strategies across its portfolio of software companies. This hands-on role focuses on diagnosing where net revenue retention leaks, deploying scalable renewal systems, and guiding 2–3 portfolio companies at a time.

You will bring 8+ years in renewals or enterprise sales, build repeatable motions, influence leadership without formal authority, and implement CRM-enabled processes.

Qualifications

• 8+ years leading renewals, enterprise sales, or account management with revenue targets.

Responsibilities

• Partner with Revenue and Sales leaders at portfolio companies to diagnose renewal performance and deploy tactics.
• Install renewal sales best practices across portfolio: territory planning, segmentation, coverage, health scoring.
• Define renewal reporting layer: metrics, dashboards, cadence for forecasting and progress.
• Deploy scripts, collateral, playbooks, and enablement assets to scale renewal motions.
• Contribute new playbooks to the Renewals library to standardize wins across portfolio.

Skills

Renewals leadership

Enterprise sales

Account management

B2B SaaS

Churn analysis

Influence without authority

CRM tooling

Tools

CRM software

Job description

Turn/River Capital in San Francisco seeks a Director, Renewals to lead renewal strategies across its portfolio of software companies. This hands-on role focuses on diagnosing where net revenue retention leaks, deploying scalable renewal systems, and guiding 2–3 portfolio companies at a time.

You will bring 8+ years in renewals or enterprise sales, build repeatable motions, influence leadership without formal authority, and implement CRM-enabled processes.