Director of Quality, Safety & Patient Experience On-Site

Beth Israel Lahey Health; Plymouth (MA); Vor Ort; USD 155.000 - 227.000; Vollzeit

Zusammenfassung

The Director of Quality, Risk and Patient Experience at Beth Israel Deaconess Hospital-Plymouth leads quality improvement, patient safety, risk management, and regulatory readiness, partnering with clinical and administrative leaders to advance the hospital's Quality and Safety Plan.

This on-site role requires regular rounding and the application of LEAN principles to drive continuous improvement across the organization.

Qualifikationen

• Bachelor’s degree in Nursing or related healthcare field required.
• 5–10 years of progressive leadership experience in healthcare quality, patient safety, risk management, regulatory affairs, accreditation, or performance improvement.
• Demonstrated experience leading regulatory readiness activities, quality improvement programs, patient safety initiatives, risk management functions, and multidisciplinary performance improvement efforts.
• Exceptional communication, relationship management, presentation, and change leadership skills.

Aufgaben

• Provide executive leadership for quality improvement, patient safety, risk management, infection prevention, and interpreter services.
• Lead the development, implementation, monitoring, and evaluation of quality and safety initiatives.
• Utilize LEAN, Six Sigma, change management, and project management to improve outcomes and service delivery.
• Monitor performance through quality metrics, benchmarking, and public reporting programs including organizational goals.
• Promote a culture of patient safety, accountability, and Just Culture.
• Direct education and training for regulatory, quality, and patient safety requirements.

Kenntnisse

Leadership

Quality improvement

Regulatory knowledge

Communication

Ausbildung

Bachelor's degree in Nursing or related healthcare field

5–10 years healthcare leadership

Tools

LEAN methodology

Six Sigma

Jobbeschreibung

The Director of Quality, Risk and Patient Experience at Beth Israel Deaconess Hospital-Plymouth leads quality improvement, patient safety, risk management, and regulatory readiness, partnering with clinical and administrative leaders to advance the hospital's Quality and Safety Plan.

This on-site role requires regular rounding and the application of LEAN principles to drive continuous improvement across the organization.