Director of Quality, Safety & Continuous Improvement

Millennium Print Group, A Subsidiary of the Pokémon Company International; Raleigh (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Relocation package

Executive compensation package

Bonus eligibility

Comprehensive benefits

401(k) with match

Paid time off

Job summary

Millennium Print Group, a leader in trading card manufacturing, seeks a Director of Quality, Safety & Continuous Improvement in Raleigh, NC. This executive role oversees enterprise-quality programs, regulatory compliance, and continuous improvement initiatives across the organization.

Role requires 10+ years in manufacturing quality/operational excellence, leading multidisciplinary teams, and experience supporting 24/7 operations.

Qualifications

• Bachelor's degree in a related field required.
• Advanced degree preferred.

Responsibilities

• Lead enterprise Quality, Safety, and Continuous Improvement programs.
• Develop and maintain systems ensuring regulatory compliance and operational excellence.
• Drive Lean Manufacturing, Six Sigma, and process improvement initiatives across the organization.
• Build and develop high-performing Quality, EHS, and CI teams.
• Establish performance metrics, audits, CAPA programs, and operational standards.
• Partner with leaders to improve performance and manage risk.
• Lead incident investigations and root cause analyses.
• Support customer audits and strategic initiatives.
• Create a culture focused on safety, accountability, quality and CI.

Skills

Leadership

Quality management

CAPA & audits

Regulatory compliance

Lean/Six Sigma/Kaizen

Executive communication

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree preferred

Tools

OSHA knowledge

Job description

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

Director of Quality, Safety & Continuous Improvement

Join Millennium Print Group as our Director of Quality, Safety & Continuous Improvement!

Location: Raleigh, NC

Schedule: Full-Time | Onsite

Pay & Benefits: Competitive executive compensation package, bonus eligibility, and comprehensive benefits

What You’ll Do

• Lead enterprise Quality, Safety, and Continuous Improvement programs.
• Develop and maintain systems that ensure regulatory compliance and operational excellence.
• Drive Lean Manufacturing, Six Sigma, and process improvement initiatives across the organization.
• Build and develop high-performing Quality, EHS, and Continuous Improvement teams.
• Establish performance metrics, audits, corrective action programs, and operational standards.
• Partner with Manufacturing, Engineering, Maintenance, Supply Chain, Security, and HR leaders to improve performance and manage risk.
• Lead incident investigations, root cause analyses, and corrective action efforts.
• Support customer audits, quality reviews, and strategic business initiatives.
• Create a culture focused on safety, accountability, quality, and continuous improvement.

What You’ll Bring

Education

• Bachelor's degree in a related field required.
• Advanced degree preferred.

Experience

• 10+ years of progressive leadership experience in manufacturing quality, safety, operational excellence, or related disciplines.
• Experience leading multidisciplinary teams in complex manufacturing environments.
• Experience supporting 24/7 operations preferred.

Skills & Qualifications

• Expertise in Quality Management Systems, CAPA, audits, and process control.
• Strong working knowledge of OSHA and environmental compliance requirements.
• Proven success implementing Lean, Six Sigma, Kaizen, or similar methodologies.
• Strong financial, analytical, project management, and change leadership skills.
• Exceptional communication and executive leadership abilities.
• Ability to influence across all organizational levels.

Dedicated to Quality and Safety

• Build systems and behaviors that protect employees while delivering exceptional quality outcomes.

Own the Outcome

• Drive accountability for operational excellence, compliance, and business performance.

One Team

• Partner across functions to align priorities and achieve shared organizational goals.

Challenging the Expected

• Lead transformational improvements that improve safety, quality, productivity, and customer satisfaction.

Passion for Cards

• Support the manufacturing excellence behind products enjoyed by collectors and fans around the world.

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We combine cutting-edge manufacturing, operational excellence, and a passion for quality to create products enjoyed globally. Join a team that is committed to innovation, continuous improvement, and building the future of manufacturing.

What to Expect

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&DD, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.