Director of Quality & Evaluation, Behavioral Health

Health & Human Services; North Carolina; On-site; USD 70,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Sick leave

Job summary

The North Carolina Department of Health and Human Services seeks a seasoned Human Services Program Manager II (NS) to lead a mission‑driven team within the DMH/DD/SUS quality and evaluation unit. You will guide data analysts, coordinate complex evaluation projects, and drive statewide quality improvement across behavioral health and developmental disability services.

This leadership role emphasizes data‑informed decision making, compliance with state and federal reporting, and collaboration with

Qualifications

• Knowledge of research principles, study design, and data collection methods.
• Experience supervising and coordinating a team of data analysts.
• Advanced project management, planning, scheduling, and multi‑assignment oversight.

Responsibilities

• Supporting LME and provider agency quality staff
• Facilitating quality workgroups
• Coordinating improvement activities among diverse stakeholders
• Overseeing major survey and data‑collection projects and related contracts

Skills

Research principles

Supervising data team

Project management

Education

Master's degree in relevant discipline

Bachelor's degree in relevant discipline

Education/experience equivalency

Job description

The North Carolina Department of Health and Human Services seeks a seasoned Human Services Program Manager II (NS) to lead a mission‑driven team within the DMH/DD/SUS quality and evaluation unit. You will guide data analysts, coordinate complex evaluation projects, and drive statewide quality improvement across behavioral health and developmental disability services.

This leadership role emphasizes data‑informed decision making, compliance with state and federal reporting, and collaboration with