Director of Quality Engineering — AI-Driven QE Leader

Ladders; San Francisco (CA); On-site; USD 205,000 - 295,000; Full time

Benefits offered by this job

Comprehensive health and wellness

Flexible work arrangements

Professional development opportunities

Collaborative and innovative worken

Access to cutting-edge technology and

Job summary

Ladders in San Francisco, CA is seeking a Director, Quality Engineering to lead the quality strategy across a complex technology stack, ensuring product quality, reliability, and governance standards are consistently met. This role shapes modern QE practices and partners with cross-functional teams to align quality with business objectives.

You will build and mentor a QE organization of 40+ engineers and managers, drive AI-led transformations in QA processes, and enforce standard QE practices

Qualifications

• Bachelor's degree in CS/IT or related field; Master's preferred.
• 12–15+ years in software quality or test engineering.
• 5–8+ years in QE leadership, managing 40+ staff.
• Experience with cloud infrastructure and CI/CD platforms.
• Strong executive communication and stakeholder management.
• Expertise in functional and performance testing.

Responsibilities

• Own and execute product quality strategy across multiple systems.
• Lead and develop a QE organization of 40+ engineers and managers.
• Drive AI-led transformation in QE processes.
• Define and enforce standard QE practices and quality gates.
• Manage incident management for production quality issues.
• Oversee governance and audit processes for product quality compliance.
• Collaborate with cross-functional teams to align quality strategy with business goals.

Skills

QE leadership

Quality strategy

Cross-functional collaboration

Incident management

AI-enabled transformation

Executive communication

Education

Bachelor's degree in Computer Science/IT or related field

Master's degree preferred

Tools

CI/CD platforms

Cloud infrastructure

Observability tooling

Job description

Ladders in San Francisco, CA is seeking a Director, Quality Engineering to lead the quality strategy across a complex technology stack, ensuring product quality, reliability, and governance standards are consistently met. This role shapes modern QE practices and partners with cross-functional teams to align quality with business objectives.

You will build and mentor a QE organization of 40+ engineers and managers, drive AI-led transformations in QA processes, and enforce standard QE practices