Director of Quality and Risk Management

Malvern Health Inc.; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading healthcare organization is seeking a Director of Quality and Risk Management to oversee vital programs in their Philadelphia locations. This full-time position requires at least three years of healthcare experience, a Bachelor's degree preferred, and offers a competitive salary and comprehensive benefits. The ideal candidate will possess strong leadership skills, a focus on compliance, and proficiency in MS Office and Excel.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401K plan with company match

Qualifications

• Bachelor’s degree preferred.
• 3 years of experience in Healthcare, preferably in Quality and/or Risk Management.
• Experience with Acute Psychiatric Inpatient population preferred.

Responsibilities

• Oversees Performance Improvement and Risk Management programs.
• Manages compliance with licensing/accrediting standards.
• Coordinates patient complaint responses and investigations.

Skills

Leadership

Interpersonal Skills

Compliance Focus

Problem Solving

Education

Bachelor's Degree

3 years Healthcare Experience

Tools

MS Office

Excel

Job description

Job Details

Job Location: MTC-Philadelphia - Philadelphia, PA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: Up to 50%

Job Shift: Day

Job Category: Health Care

Description

Malvern Health is currently seeking a full time Director of Quality and Risk Management for our Malvern Treatment Centers and Malvern Behavioral Health locations in Philadelphia. The Director of Quality and Risk Management position is a full time, salaried position and this role offers a wide variety of benefits with a competitive salary for someone interested in a leadership position.

Position Summary: Oversees the Performance Improvement (PI) and Risk Management (RM) programs for Malvern Treatment Centers and/or Malvern Behavioral Health Philadelphia in all activities.

Summary of Essential Position Functions:

• Leads the facility in all activities related to the Performance Improvement and Risk Management Programs.
• Completion of external questionnaires including regulatory, accreditation, and licensing.
• Directs all inspections and requests by licensing/accrediting and managed care agencies including preliminary internal preparation, on-site assistance to surveyors and assistance in the development of a plan of correction as needed.
• Monitors on-going compliance with licensing/accrediting standards through audits.
• Coordinates the response and analysis of patient complaints.
• Coordinates and updates changes made to the P&P manual.
• Oversees the investigation and reporting process following any incident or serious event.
• Oversees the Peer Review process.
• Maintains files and records as they relate to PI and RM.
• Provides regulatory and safety training as necessary.
• May be required to work during off shifts as needed.

Supervisory Responsibilities: N/A

Benefits

This position is a full time, benefit eligible position. Benefits offered include, but not limited to:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Time Off

• 401K plan with company match

Qualifications

Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance enhancement. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: At least 3 years Healthcare experience/preferably in Quality and/or Risk Management. Bachelor’s degree preferred. Experience with the Acute Psychiatric Inpatient population preferred, experience working with child and/or adolescent populations preferred. Experience with The Joint Commission on Accreditation preferred.

Technical/Computer Skills: Knowledge of MS Office. Proficient in Excel. Ability to plan and organize work and adequately to express ideas orally and in writing. Ability to establish and maintain effective working relationships with all staff, patients, outside agencies, families and general public.

Work Environment and Hazards: No hazardous conditions. Weather protected.

Physical Requirements: Sedentary work – lifting 20 lbs. and occasional lifting and/or carrying articles such as patient files. Involves sitting and a certain amount of walking and standing occasionally to carry out job functions. Communication is required. Talking, expressing or exchanging ideas by means of the spoken word. Hearing and perceiving the nature of sounds by ear is required.

Travel Required: Up to 50% local travel

*Malvern Treatment Centers and Malvern Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*