Director of Quality and Risk Management

NHC; Knoxville (TN); On-site; USD 80,000 - 120,000; Full time

Job summary

NHC is seeking a Director of Quality and Risk Management in Knoxville, TN, to oversee departmental activities aimed at optimizing patient safety and compliance. The role requires leadership in risk management, quality improvement, and performance metrics in a supportive healthcare environment. Candidates must be passionate about improving patient outcomes and holding the relevant nursing and management qualifications.

Qualifications

• Two years of experience in Quality, Risk, Regulatory Compliance, and/or Performance Improvement required.
• Must have an unencumbered Registered Nursing license.
• BLS required within the first month of hire.

Responsibilities

• Direct all Quality and Risk Management Department activities.
• Lead the risk management program and patient safety initiatives.
• Oversee performance improvement and regulatory compliance.

Skills

Critical thinking

Decisive judgment

Data analytics

Education

Bachelor’s degree in nursing

CPHQ certification

Tools

Microsoft Office Suite

Job description

Director of Quality and Risk management

Overview

Direction of Quality and Risk Management Department activities and resources to achieve departmental and organizational objectives. • Leadership of the Risk Management activities including managing claims against the facility; interfacing with corporate compliance department and legal counsel; interacting with patients, medical staff and hospital staff to resolve complaints; administering the risk management program on a day-to-day basis; managing and analyzing the risk management data; overseeing the patient safety programs in order to maintain an environment that optimizes patient safety and reduces the likelihood of medical/health errors. • Directing quality management activities which will include performance improvement, quality review, DNV survey readiness, regulatory compliance, and coordination of efforts to meet achievement thresholds for CMS IPFQR and other regulatory programs as indicated

• Participating in hospital and medical staff committees as required. • Facilitates the formation and management of policies and procedures as needed to maintain current evidence and process compliance. * Other duties for KCBM as assigned.

What you will need:

Bachelor’s degree in nursing with unencumbered Registered Nursing license in the State of Tennessee, with a minimum of two years of experience in Quality, Risk, Regulatory Compliance, and/or Performance Improvement.

*Advanced capability in Microsoft Office Suite.

*Previous experience in quality metric and data analytics in the healthcare setting.

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision. • CPHQ certification within two years of hire, BLS required within first month of hire.

Knoxville Center for Behavioral Medicine: Mission and Vision

We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.

The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.