Director of Quality and Risk

Encompass Health; Reading (Berks County); On-site; USD 100,000 - 130,000; Full time

Job summary

Encompass Health, a leader in inpatient rehabilitation care, seeks a Director of Quality and Risk in Reading, PA. This role involves overseeing quality management programs and ensuring regulatory compliance while supporting a collaborative environment. The position offers comprehensive benefits and growth opportunities.

Benefits

Affordable medical, dental, and vision plans

Generous paid time off

Opportunities for tuition reimbursement

Company-matching 401(k)

Flexible spending and health savings accounts

Qualifications

• Experience in Quality and/or Risk Management required.
• Primary responsibility for performance improvement activities, regulatory compliance, and conflict resolution.
• Must be licensed or certified according to state requirements.

Responsibilities

• Oversee a hospital-wide quality management program.
• Ensure compliance with regulatory agencies and accrediting bodies.
• Utilize various applications to identify improvement opportunities.

Skills

Compliance Management

Quality Improvement

Leadership

Communication

Education

Bachelor's degree in healthcare or related field

Job description

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expertise

Are you seeking a career that not only utilizes your skills but also aligns with your personal values, providing a profound sense of belonging and the opportunity to make a meaningful difference in patients' lives? Look no further than Encompass Health, the nation's leader in in-patient rehabilitation care. As a Quality/Risk Director, you will oversee a hospital-wide quality management program, collaborating with various stakeholders to monitor and enhance the quality of patient care services. Join a team that values collaboration, support, and inclusivity, and embark on a rewarding career close to home and close to your heart, complete with access to cutting-edge equipment and technology and a comprehensive benefits package from day one.

World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.

Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!
  
  
• Ensure compliance with regulatory agencies, accrediting bodies, corporate and hospital policies, and procedures. Develop, implement, and maintain quality assessment and improvement programs.
• Assess compliance with federal, state, and industry regulatory and accreditation standards, facilitating processes to remediate and/or maintain compliance. Provide organizational education related to regulations and standards and coordinate local, state, federal, and accreditation surveys.
• Use a variety of applications (including, but not limited to, PatCom, UDS, ORYX, and Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases.
• Ensure the update and maintenance of hospital plans, including the Provision of Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans. Oversee risk management activities, including completion of incident reports, notice of potential claims, corrective action planning, and incident reporting to the Corporate Risk Manager.
• Coordinate the review, development, and implementation of hospital policies.
  
  

Quality/Risk Director Career Opportunity

Highly regarded and valued for your Quality/Risk Director expertise

Are you seeking a career that not only utilizes your skills but also aligns with your personal values, providing a profound sense of belonging and the opportunity to make a meaningful difference in patients' lives? Look no further than Encompass Health, the nation's leader in in-patient rehabilitation care. As a Quality/Risk Director, you will oversee a hospital-wide quality management program, collaborating with various stakeholders to monitor and enhance the quality of patient care services. Join a team that values collaboration, support, and inclusivity, and embark on a rewarding career close to home and close to your heart, complete with access to cutting-edge equipment and technology and a comprehensive benefits package from day one.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!
  
  

Become the Quality/Risk Director you've always aspired to be

• Ensure compliance with regulatory agencies, accrediting bodies, corporate and hospital policies, and procedures. Develop, implement, and maintain quality assessment and improvement programs.
• Assess compliance with federal, state, and industry regulatory and accreditation standards, facilitating processes to remediate and/or maintain compliance. Provide organizational education related to regulations and standards and coordinate local, state, federal, and accreditation surveys.
• Use a variety of applications (including, but not limited to, PatCom, UDS, ORYX, and Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases.
• Ensure the update and maintenance of hospital plans, including the Provision of Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans. Oversee risk management activities, including completion of incident reports, notice of potential claims, corrective action planning, and incident reporting to the Corporate Risk Manager.
• Coordinate the review, development, and implementation of hospital policies.
  
  

Communicate and collaborate with other departments to coordinate care and promptly resolve patient concerns or complaints.

Celebrate the accomplishments and successes of our dedicated employees along the way.

Qualifications

• A bachelor's degree in healthcare or a related field is preferred.
• License or Certification as required by state regulations.
• Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities.
  
  

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Qualifications

License or Certification:

• Licensed or Certified according to individual state requirement.
  
  

Minimum Qualifications:

• Bachelor's degree in healthcare or related field required.
• Quality and/or Risk Management experience including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership and risk management activities.
  
  

Machines, Equipment Used:

• General office equipment such as computer/laptop, telephone, copy/fax machine, calculator, scanner, etc.
• Microsoft Office software, to include Outlook, Word, and Excel.
  
  

Physical Requirements:

• Visual acuity, speech recognition, speech clarity.
• Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling exceeds these minimum requirements.
• Ability to withstand prolonged standing and walking.
• Ability to reach, stoop, bend, kneel, and crouch for patient care functions and setting up and monitoring equipment.
  
  

Skills and Abilities:

• Oral communication, written communication, active listening. Must be able to speak and understand English.
• Information ordering, deductive reasoning, social perceptiveness, time management, critical thinking.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
• Ability to work independently without continuous supervision.
  
  

Environmental Conditions:

• Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure.
• Exposure or potential exposure to blood and body fluids may be required.
• Handicapped accessible.
• May work under stressful circumstances at times.
  
  

Proficiency or Productivity Standards:

• Has regular, reliable, and predictable attendance and punctuality.
• Adheres to dress code including wearing ID badge.
• Adheres to Standards of Business Conduct.
• Maintains current licensure and/or certifications, if applicable.
• May be required to work weekdays and/or weekends, evenings and/or night shifts if needed to meet deadlines.
• May be required to work on religious and/or legal holidays on scheduled days/shifts.
• Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.
• May be required to stay after workday to assist after a disaster situation until relief arrives.
• May be required to perform other duties as assigned by supervisor.
• This position will support cultural diversity by ensuring that the delivery of quality, equitable and culturally competent patient-centered care is provided; promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity; and ensuring that cultural diversity and sensitivity training is part of new employee orientation on an on-going basis to meet the needs of the patient population served in the hospital.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Other

Job function

• Job function

  Quality Assurance

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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