Director of Project Management & Process Innovation

NYC Department of Social Services; New York (NY); On-site; USD 95,000 - 135,000; Full time

Job summary

NYC Department of Social Services seeks a City Research Scientist IV to function as Director, Project Manager, overseeing major agency projects and ensuring alignment with Mayoral priorities. The role requires coordinating teams, vendors, and executive reporting to drive efficiency in social service delivery.

The position emphasizes data-driven program development, evaluation, and cross-agency collaboration, with a focus on improving processes and staff experience through standardized PM

Qualifications

• Master's degree in an appropriate field.
• Experience leading cross-functional project teams.
• Familiarity with social services programs and related policies.

Responsibilities

• Plan, coordinate, and execute major agency projects aligned with priorities.
• Lead meetings with project teams, executives, and vendors; prepare plans and updates.

Skills

Project management

Data analysis & reporting

Knowledge of social service programs

Knowledge of Federal, State and local/

Verbal & written communication

Education

Master's degree in physical, biological or environmental science or public health

Job description

NYC Department of Social Services seeks a City Research Scientist IV to function as Director, Project Manager, overseeing major agency projects and ensuring alignment with Mayoral priorities. The role requires coordinating teams, vendors, and executive reporting to drive efficiency in social service delivery.

The position emphasizes data-driven program development, evaluation, and cross-agency collaboration, with a focus on improving processes and staff experience through standardized PM