PROJECT MANAGER

NYC Department of Social Services; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The NYC Department of Social Services, via the Office of Performance Management and Data Analytics (OPMDA), seeks City Research Scientists II to act as Project Manager, guiding data-driven reporting across DHS and HRA programs.

You will craft reports, transform administrative data into performance indicators, manage a portfolio of analyses, and present findings to agency leadership. Strong SQL, policy awareness, and communication are essential.

Qualifications

• Master's degree in an appropriate field of physical, biological, environmental or social science or in public health.
• Doctorate degree with specialization in an appropriate field and relevant supervisory/research experience; or Master’s with substantial research experience.

Responsibilities

• Craft reports guiding program areas by tracking goals and agency-wide performance.
• Oversee a portfolio of reports for specific program areas and ensure regular updates to managers.
• Transform administrative data into indicators needed for managing policy and programs; conduct analyses.
• Prepare written reports on policy issues, findings and recommendations and present to agency staff.

Skills

Policy research

Data analysis

Communication skills

Education

Master's degree in public health / social science

Doctorate degree (preferred)

Tools

SQL

Job description

The Office of Performance Management and Data Analytics (OPMDA) is responsible for reporting and analyzing critical statistics and data on social service programs administered by NYC's Human Resources Administration and the Department of Homeless Services and supporting these Agencies in meeting their mission of fighting poverty and homelessness to create better access to social services and public benefits. OPMDA supports data-driven management and decision making through the development of performance management systems that benchmark and measure operational processes and performance outcomes.

City Research Scientists serve as OPMDA's primary point of contact with the agency's program areas and are responsible for crafting reports that guide program areas by tracking achievement of program-level and agency-wide goals. Each oversees a portfolio of reports for specific program areas and ensures that agency managers stay informed through regular reporting. City Research Scientists are responsible for the creation of new reports, transforming administrative data into the indicators needed to manage, understanding and maintaining existing reports, and conducting ongoing ad hoc analyses.

OPMDA is recruiting for two (2) City Research Scientist-II to function as a Project Manager who will:

• Conduct policy and data research projects related to topics such as: DHS performance measurement and management; analysis of large administrative datasets to inform operations and policy implementation; and analyses of legislative proposals, proposed budgets, policy initiatives and the corresponding impact on DSS's programs.
• Communicate with DHS and HRA program areas and support development of new performance management reports and data analytics products. Incorporate feedback from program areas to continually improve reports and tailor to evolving business needs.
• Determine appropriate planning analyses and research projects to support and enhance agency and program initiatives. Identify relevant issues and/or projects conducive to research or evaluations which are designed to provide policy and programmatic alternatives for decision makers; conduct routine and advanced policy and program analyses based upon data techniques, and research methodologies.
• Prepare/submit written reports on policy issues, research findings and recommendations; meet with representatives of HRA and DHS program areas and other City and governmental agencies to discuss policy and planning issues.
• Assignments of special projects as needed.

Hours/Schedule: 9-5

CITY RESEARCH SCIENTIST - 21744

Minimum Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

• Knowledge of federal and state social service programs. - Familiarity with data analysis concepts and tools, such as SQL. - Excellent oral and written communication skills.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.