Director of Programs Technology & Digital Delivery

The Orthodox Union; New York (NY); On-site; USD 145,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid holidays

Sabbatical/Reduced hours on Fridays (S

Free life and disability insurance

Education stipend

Job summary

The Orthodox Union (OU) seeks a Director of Programs Technology to lead and align the technology function with program goals, overseeing a team of developers and the Technology Delivery Manager. You will translate organizational needs into scalable technical solutions and collaborate across departments to drive strategic initiatives.

Reporting to the CIO, you will manage delivery, platform decisions, and ongoing system improvements while ensuring security, scalability, and user-focused design

Qualifications

• Demonstrated experience leading technology teams in a delivery-focused environment.
• Strong track record of managing projects from concept through implementation and support.
• Experience working cross-functionally with non-technical stakeholders and translating organizational needs into technical solutions.
• Solid understanding of software development lifecycles, Agile methodologies, and release management practices.
• Excellent communication, leadership, and organizational skills.
• Ability to operate across both strategic and hands-on operational responsibilities.

Responsibilities

• Own the overall technology roadmap for programs.
• Translate organizational and program-level goals into prioritized technology initiatives.
• Lead and guide decisions on solution design, platform selection, and technical direction in collaboration with appropriate stakeholders.
• Ensure technology investments align with organizational mission, capacity, and long-term strategy.
• Serve as the primary technology point of contact for the CIO and cross-departmental stakeholders.
• Lead, mentor, and manage a team of developers, fostering a collaborative and high-performing culture.
• Oversee the Technology Delivery Manager and the business analysis and delivery functions that report through that role.
• Set clear expectations, provide regular feedback, and support professional development across the team.
• Build team capacity and structure to support organizational growth and evolving technology needs.
• Promote accountability, transparency, and continuous improvement within the team.
• Oversee planning, execution, and delivery of technology projects across all organizational programs.
• Ensure projects move efficiently from concept through development, QA, release, and long-term support.
• Partner with the Technology Delivery Manager on sprint planning, release coordination, and delivery operations.
• Monitor project health, identify risks and bottlenecks, and drive resolution across concurrent initiatives.
• Maintain visibility and accountability across the full project portfolio.
• Own and steward the organization's custom-built technology platforms that support the programs.
• Drive ongoing improvement of systems, processes, and operational workflows supporting programs and departments.
• Evaluate and recommend new platforms, vendors, and technologies in partnership with executive leadership.
• Ensure systems remain stable, scalable, secure, and well-documented.
• Champion the adoption of tools and practices that improve organizational efficiency and user experience.
• Build strong relationships with program directors and department heads across the organization’s 15 programs.
• Communicate clearly about project status, timelines, trade-offs, and technology decisions to non-technical stakeholders.
• Facilitate alignment between organizational needs and technical capabilities.
• Represent the technology team's work and priorities in leadership conversations and planning processes.

Skills

Leadership

Delivery

Cross-functional collaboration

Agile methodologies

Communication

Strategic thinking

Education

Bachelor's degree in technology or business

Tools

Asana

ServiceNow

Job description

The Orthodox Union (OU) seeks a Director of Programs Technology to lead and align the technology function with program goals, overseeing a team of developers and the Technology Delivery Manager. You will translate organizational needs into scalable technical solutions and collaborate across departments to drive strategic initiatives.

Reporting to the CIO, you will manage delivery, platform decisions, and ongoing system improvements while ensuring security, scalability, and user-focused design