Director of Product Management (Platform)

Housecall Pro; United States; Remoto; USD 180.000 - 260.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare coverage (DAY 1)

Equity opportunities

Paid time off & holidays

Remote-first with hybrid offices

Parental leave

Career development

Wellness programs

Mental health resources

Home office setup & reimbursements

Disability & life insurance

Descrizione del lavoro

Housecall Pro seeks a Director of Product Management (Platform) to own the Core Platform vision—identity and access, APIs, data, developer experience, infrastructure, and the AI Software Factory. Lead a team of Product Managers and partner with Engineering, Design, Security, and Data to deliver platform capabilities that accelerate product teams and AI agents.

You will set long-term strategy, define shared problems to solve, and measure success across adoption, velocity, and reliability while

Competenze

• 10+ years of experience in product management, with at least 3 years in product leadership roles with direct people management responsibilities.
• Hands-on experience building and shipping AI or agentic tools for engineers or internal users, including defining how their work is evaluated
• Strong technical fluency across APIs, architecture, data, reliability, security, developer tooling, and technical tradeoffs, with the ability to engage credibly with senior engineers
• Proven track record of leading platform product teams and launching or scaling shared capabilities used across multiple products, teams, or customer experiences
• Exceptional judgment and product taste, with the ability to guide teams toward simple, usable solutions to complex technical problems
• Conviction without rigidity, bringing an independent point of view while changing direction when new evidence warrants it
• Strategic and hands-on leadership that stays close enough to customers, teams, and the work to improve actual decisions
• Curious and self-directed, with a track record of learning quickly and succeeding in unfamiliar or ambiguous areas
• Personal resilience to learn from scratch, and successfully thrive in ambiguity
• A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery
• A strong bias for action that balances speed and urgency with sound judgment, quality, and reliability

Mansioni

• Own the long-term vision and strategy for the Core Platform at Housecall Pro.
• Balance strategic initiatives with day-to-day execution across platform areas.
• Lead and grow a high-performing Product Management team.
• Collaborate with Engineering, Design, Security, Data, and other leaders to align priorities.
• Define which shared platform problems to solve once and where flexibility is needed.
• Establish meaningful measures of success for adoption, velocity, reliability, and cost.
• Drive AI-native platform development affecting product and software lifecycle.
• Represent platform priorities to leadership and drive measurable impact.

Conoscenze

Platform leadership

AI/agent tools

APIs & architecture

Data reliability & security

Developer tooling

Platform product leadership

Strategic leadership

Customer empathy

Adaptability in ambiguity

Decision making

Proactive ownership

Strumenti

AI tooling

Descrizione del lavoro

• As Director, Product Management (Platform), you own the vision and strategy for the Core Platform at Housecall Pro. Your portfolio spans the foundational capabilities that product and engineering teams, partners, and AI agents build on, including identity and access management, APIs, data and search, developer experience, infrastructure, and our AI Software Factory. You are accountable for ensuring our investments in these areas solve the right shared problems, are adopted across the company, and create measurable leverage that ultimately improves outcomes for our Pros and our business
• You thrive in the strategic and hands-on, balancing long term strategy with day-to-day execution across multiple platform areas. You manage a high-performing team of Product Managers and grow them into stronger product leaders. You partner closely with Engineering, Design, Security, Data, and product leaders across the company to make clear tradeoffs, align priorities, and deliver reliable platform capabilities that help teams move faster and build better products
• Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
• Set the long-term product vision and strategy across the Platform portfolio
• Define which shared problems the platform should solve once, where teams need flexibility, and how the portfolio should evolve
• Establish meaningful measures of success across adoption, velocity, reliability, cost, quality, and risk reduction, connecting them to customer and business outcomes
• Lead AI-native platform development, shaping how people and agents use the platform and how AI changes the product and software development lifecycle
• Hire, lead, and develop Product Managers with strong product judgment, technical fluency, and ownership, supporting them in translating strategy into clear goals, roadmaps, and priorities
• Collaborate across Product, Engineering, Design, Security, and Data to resolve competing needs, make clear tradeoffs, and drive adoption
• Represent the platform portfolio with product and company leadership, making its priorities, progress, and impact clear

Benefits

• Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
• Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
• Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
• Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
• Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
• Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
• Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
• Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
• Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
• Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
• Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
• Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.

• 10+ years of experience in product management, with at least 3 years in product leadership roles with direct people management responsibilities
• Hands-on experience building and shipping AI or agentic tools for engineers or internal users, including defining how their work is evaluated
• Strong technical fluency across APIs, architecture, data, reliability, security, developer tooling, and technical tradeoffs, with the ability to engage credibly with senior engineers
• Proven track record of leading platform product teams and launching or scaling shared capabilities used across multiple products, teams, or customer experiences
• Exceptional judgment and product taste, with the ability to guide teams toward simple, usable solutions to complex technical problems
• Conviction without rigidity, bringing an independent point of view while changing direction when new evidence warrants it
• Strategic and hands-on leadership that stays close enough to customers, teams, and the work to improve actual decisions
• Curious and self-directed, with a track record of learning quickly and succeeding in unfamiliar or ambiguous areas
• Personal resilience to learn from scratch, and successfully thrive in ambiguity
• A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery
• A strong bias for action that balances speed and urgency with sound judgment, quality, and reliability