Vice President of Product Design

Housecall Pro; United States; Remote; USD 250,000 - 350,000; Full time

Benefits offered by this job

Healthcare coverage DAY 1

Equity opportunities

Flexible PTO

Remote-first

Office in San Diego and Denver

Parental leave

Learning & development

Career acceleration

Job summary

Housecall Pro is seeking a Vice President of Product Design to lead the design organization, shaping the strategic vision and embedding design in product development.

You will partner with Product and Engineering to deliver cohesive, user-centered experiences across fintech and business solutions, guiding design systems, metrics, and talent. Remote-first with offices in San Diego and Denver.

Qualifications

• Strong understanding of user-centered design principles, design systems, and cross-platform experience (responsive Web, iOS, Android)
• 15+ years of experience in product design, including at least 10 years in leadership roles managing and scaling design teams
• Bachelor’s degree in Design, HCI, or related field; advanced degree preferred
• Experience working in Agile development environments using tools like Figma, Jira, and Confluence
• Proven track record of shipping customer-focused digital products at scale, ideally within SaaS or Fintech
• Experience managing teams of 10 or more designers, including individual contributors and design managers
• Portfolio demonstrating ability to drive innovative design solutions that achieve business and user outcomes
• Exceptional leadership and communication skills, with the ability to influence at the executive level and inspire teams
• Balance of visionary design leadership with operational rigor
• Data-driven mindset with deep fluency in design metrics and research to inform decisions
• Entrepreneurial spirit and a passion for building scalable organizations
• Relentless focus on improving the lives of our customers—our Pros—through design

Responsibilities

• Lead the product design organization and translate strategy into tangible launches.
• Collaborate with Product, Engineering, and Marketing to deliver cohesive, user-centered experiences.
• Champion best practices in UX, visual design, design systems, and information architecture.
• Establish KPIs and design metrics to evaluate impact and optimize processes.
• Develop and scale processes for using generative AI tools for rapid prototyping.
• Oversee design for Fintech, Business Solutions and emerging product areas.

Skills

Design leadership

User-centered design

Design systems

Cross-platform UX

Executive communication

Mentoring

Agile methods

Figma

Jira

Confluence

Portfolio

SaaS

Fintech

Education

Bachelor’s degree in Design, HCI, or related field

Advanced degree preferred

Tools

Figma

Jira

Confluence

Job description

• As the Vice President of Product Design, you play a critical leadership role within the product design organization, helping define and advance the strategic vision for design while ensuring it is deeply embedded in the product development process
• You collaborate closely with other design leaders, Product, and Engineering to deliver cohesive, user-centered product experiences that align with the company’s broader objectives
• Your focus is on fostering a strong design culture, developing design talent, and enabling teams to consistently deliver high-impact work
• You balance visionary leadership with hands-on execution, ensuring design strategies not only inspire but also translate into polished, cohesive launches that delight customers and drive measurable business outcomes
• You are a passionate advocate for user-centered design, a mentor of design leaders, and a partner to executive peers across Product, Engineering, and Marketing
• How teams design and build products is rapidly changing with generative AI prototyping tools, you will help us navigate and thrive in this new reality
• Provide leadership within the product design organization, mentoring and developing individual contributors and design leaders, all while fostering a culture of creativity, growth, and operational excellence
• Champion best practices in UX, visual design, design systems and patterns, and information architecture
• Establish KPIs and design metrics to evaluate impact, optimize processes, and ensure design outcomes support business growth
• Develop and scale processes for using generative AI tools for rapid prototyping
• Oversee design for Fintech, Business Solutions and emerging product areas, ensuring a cohesive, end-to-end experience across the platform
• Collaborate directly with Product and Engineering leadership to define roadmaps, prioritize initiatives, and execute high-quality launches
• Ensure consistency and scalability by advancing design systems and patterns, tools, and processes
• Define and articulate the company-wide design vision, ensuring alignment with business strategy and customer needs
• Oversee design strategies that drive innovation, strengthen brand and product cohesion, and deliver measurable results
• Serve as a key representative of the design organization at executive meetings, board presentations, and industry events
• Advocate for the value of design thinking across the company, embedding user-centered approaches into product and business decisions

Benefits

• Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
• Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
• Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
• Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
• Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
• Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
• Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
• Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
• Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
• Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
• Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
• Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.

Qualifications

• Strong understanding of user-centered design principles, design systems, and cross-platform experience (responsive Web, iOS, Android)
• 15+ years of experience in product design, including at least 10 years in leadership roles managing and scaling design teams
• Bachelor’s degree in Design, HCI, or related field; advanced degree preferred
• Experience working in Agile development environments using tools like Figma, Jira, and Confluence
• Proven track record of shipping customer-focused digital products at scale, ideally within SaaS or Fintech
• Experience managing teams of 10 or more designers, including individual contributors and design managers
• Portfolio demonstrating ability to drive innovative design solutions that achieve business and user outcomes
• Exceptional leadership and communication skills, with the ability to influence at the executive level and inspire teams
• Balance of visionary design leadership with operational rigor
• Data-driven mindset with deep fluency in design metrics and research to inform decisions
• Entrepreneurial spirit and a passion for building scalable organizations
• Relentless focus on improving the lives of our customers—our Pros—through design