Director of Plumbing Services

Frank Gay Services

Tampa (FL)

On-site

USD 68,000 - 83,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Weekly Pay + Performance Bonus

Company Vehicle and Gas Card

Medical, Dental and Vision Insurance

Paid Vacation

Paid Holidays

Profit Sharing

401(K) w/match

Job summary

Frank Gay Services is seeking a Plumbing Service Manager to lead a team of professional service plumbers in Tampa, FL. You will oversee operations, coach technicians, and coordinate installation, service, and dispatch to ensure timely, high‑quality customer experiences.

The ideal candidate has 5+ years in plumbing with 3+ years of supervisory experience, strong data analysis, and a proven track record of driving sales and service performance.

Qualifications

5+ years of plumbing experience.
3+ years managing a plumbing team.
Exceptional customer service skills.
Ability to analyze data for trends and improvements.
Strong written and verbal communication.
Proficient with office technology systems.

Responsibilities

Oversee department performance and coach managers for improvements.
Lead and develop technicians to address member needs and deliver service.
Coordinate with installation, sales, dispatch, and other departments for timely service.
Address escalated customer issues and ensure long-term resolutions.
Monitor forecasted performance and ensure targets are met or exceeded.
Provide regular feedback and coaching to all technicians.

Skills

Plumbing experience

Team leadership

Customer service

Data analysis

Communication skills

Technology systems

Job description

The ideal candidate has 5+ years in plumbing with 3+ years of supervisory experience, strong data analysis, and a proven track record of driving sales and service performance.

Get your free, confidential resume review.

or drag and drop your file here.