Senior Plumbing Technical Advisor & Mentor

Frank Gay Services; Ocala (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Birthday PTO and Paid holidays

401k with company matching

Career growth opportunities

Job summary

Frank Gay Services in Florida is seeking a Plumbing Technical Advisor with 8+ years of residential plumbing experience to guide technicians in real time via phone and video. This role focuses on troubleshooting, coaching, and knowledge sharing to elevate the team’s workmanship.

You’ll work Monday through Friday with no emergency calls, enjoying stability, competitive pay of $25-$30 per hour, comprehensive benefits, and opportunities to mentor the next generation of plumbers while helping the

Qualifications

• 8+ years of residential plumbing experience.
• Expert in installs, repairs, and troubleshooting.
• Clear, concise communication over phone/video.

Responsibilities

• Provide real-time technical support to residential service technicians via phone and video.
• Troubleshoot and resolve complex plumbing issues by guiding technicians step-by-step.
• Serve as the subject matter expert—teaching, coaching, and helping technicians grow their skills.
• Document recurring issues and collaborate with leadership to improve training and processes.
• Ensure technicians feel supported and able to deliver high-quality service.

Skills

Residential plumbing

Technical advisor

Strong communication

Coaching/mentoring

Job description

Frank Gay Services in Florida is seeking a Plumbing Technical Advisor with 8+ years of residential plumbing experience to guide technicians in real time via phone and video. This role focuses on troubleshooting, coaching, and knowledge sharing to elevate the team’s workmanship.

You’ll work Monday through Friday with no emergency calls, enjoying stability, competitive pay of $25-$30 per hour, comprehensive benefits, and opportunities to mentor the next generation of plumbers while helping the