Director of Physician Practice Management

Maimonides Medical Center; New York (NY); On-site; USD 140,000 - 160,000; Full time

Job summary

Maimonides Health seeks an experienced operations professional to support the Physician Practice Network in New York. You will report to the Vice President, Physician Practice Operations and help assess needs across practices, optimize workflows, and drive quality outcomes and satisfaction for patients, providers, and staff.

Responsibilities include conducting current-state assessments, mapping workflows, coordinating projects with leaders and departments, and ensuring initiatives stay on time

Qualifications

• Education and healthcare-operations experience required.
• Experience optimizing practice workflows and operations.
• Ability to map and assess current-state workflows.
• Strong communication with clinicians and administrative staff.

Responsibilities

• Assess local stakeholder needs and build a support system for improvement opportunities.
• Shadow staff and map existing workflows to identify optimization opportunities.
• Coordinate project management activities, resources, and information.
• Ensure projects are delivered on-time, within scope and budget.

Skills

Interpersonal skills

English proficiency

Cost accounting concepts

Education

Bachelor's Degree

Master's degree preferred

Tools

Microsoft Office

Peoplesoft

Job description

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview

The individual in this position will report to the Vice President, Physician Practice Operations and will support the Physician Network from an operational perspective. They will be responsible for assessing the current needs of the physician practices and will provide support in areas of practice operations, workflow optimization, quality outcomes and patient, provider and staff satisfaction.

Responsibilities

• Assist with practice integration and alignment through assessing the local stakeholder environment and building the support system needed to address improvement opportunities among front-line staff, department managers, practice administrators, providers and senior medical directors.
• Conduct current-state assessments by shadowing staff members and mapping out existing workflows to identify areas for workflow optimization and access improvement. Assess the local stakeholder environment and build the support system needed to address improvement opportunities among front-line staff, department managers, practice administrators, providers and senior medical directors.
• Identify inefficiencies and areas for improvement in office workflows and assist departments in operationalizing the necessary changes.
• Assist with onboarding and practice transformation through assisting new providers successfully transition into our system and support practice moves and consolidations.
• Develop an efficient, effective and positive collaborative relationship between community physicians, Faculty Physicians and staff with Medical Center staff and Faculty
• Develops project scopes, timelines and objectives, involving all relevant stakeholders and ensuring technical, financial and operational feasibility.
• Coordinates project management activities, resources, equipment and information
• Works with the FP's Chairs, Division Chiefs, Administrators and other members of leadership to develop and implement strategies for short and long-term planning and program development for the growth of the practice plan
• Develops project scopes, timelines and objectives, involving all relevant stakeholders and ensuring technical, financial and operational feasibility.
• Leads project coordination meetings with internal team members and/or external vendors to keep everyone up-to-date and on track
• Coordinates with internal departments and resources as well as third-party companies and vendors where applicable for the flawless execution of projects
• Ensures that all projects are delivered on-time, within scope and within budget
• Develops and maintains a detailed project plan to track progress and hold individuals accountable
• Measures project performance using appropriate systems, tools and techniques
• Performs varied and complex tasks, including the handling of confidential material. Maintains strict confidentiality of sensitive material and information. Completes all assignments accurately; regularly proofs final copies to ensure they are in an attractive and easy-to-read format.
• Works with MMC point of contacts for HR, MIS, Finance, Supply Chain, Legal and PMO teams where applicable to ensure success of organizational initiatives
• Researches and identifies potential areas for clinical and administrative growth improvement opportunities based on FP department goals and national benchmarking metrics.
• Assists and collaborates with departments on the implementation of the physician network vision and goals around patient access and practice efficiency
• Supports team efforts and assists others in the effective application of system integration techniques and strategies to achieve system, application, and revenue reliability. Excels in our agile, personal, imaginative and connected goals with a self-management style. Meets established milestones and schedules.
• Performs other duties as assigned

Qualifications

Education:

Bachelor's Degree and 5-7 years of healthcare-operations experience. Masters degree preferred.

Experience

Significant experience in supporting and optimizing a sizable medical practice or practice system from an operational standpoint.

Skills

Good interpersonal skills.

Speaks, reads and writes English to the extent required by the position.

Understanding of cost accounting concepts.

Proficiency with Microsoft Office and Peoplesoft.

Pay Range

USD $140,000.00 - USD $160,000.00 /Yr.

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.