Admin Assistant I

Maimonides Medical Center Inc.; New York (NY); On-site; USD 68,000 - 80,000; Full time

Job summary

Maimonides Medical Center in New York is seeking an experienced Administrative Supervisor to oversee daily administrative, scheduling, billing, and operational support for Orthopedic Surgery and Rehabilitation services across multiple locations.

This role supervises non-clinical staff, partners with the Business Manager to improve efficiency, ensure HIPAA compliance, and deliver exceptional patient service.

Qualifications

• Education requirement: Bachelor's Degree or equivalent.
• Experience requires hospital Patient Accounts background with supervisory exposure.
• Strong written and verbal communication skills.

Responsibilities

• Oversee daily scheduling operations across locations.
• Supervise revenue cycle functions including eligibility verification, authorizations, copay collection, and billing support.
• Directly supervise support staff, including hiring, onboarding, training, and performance evaluations.
• Ensure staff competency in scheduling, registration, and billing systems; coordinate training and system updates.
• Maintain HIPAA compliance and regulatory readiness.
• Monitor patient feedback and drive service improvements; manage invoices and supplies.

Skills

Oral communication

Written communication

Interpersonal skills

English proficiency

Education

Bachelor's Degree or equivalent

Job description

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview

Maimonides is seeking an experienced Administrative Supervisor to oversee daily administrative, scheduling, billing, and operational support for our Orthopedic Surgery and Rehabilitation services across multiple locations. This role supervises non-clinical staff and partners closely with the Business Manager to drive efficiency, compliance, and exceptional patient service.

Responsibilities

• Oversee daily scheduling operations, patient access, chart preparation, and front-office workflows across assigned locations
• Supervise revenue cycle functions including eligibility verification, authorizations, copay collection, and billing support
• Directly supervise support staff — including hiring (in coordination with Business manager), onboarding, training, performance evaluations, and corrective action
• Ensure staff competency in scheduling, registration, and billing systems; coordinate training and system updates
• Maintain compliance with HIPAA, safety, and institutional policies; support regulatory readiness
• Monitor patient feedback, resolve complaints, and implement improvements
• Track invoices, manage supply ordering, and coordinate facility maintenance

Qualifications

Education:

Bachelors Degree or equivalent in experience

Experience:

With Bachelors Degree-2 years hospital Patient Accounts experience

Without Bachelors Degree-3-5 years hospital Patient Accounts experience-preferably with supervisory experience

Skills:

Good oral and written communication skills.

Good interpersonal skills.

Speaks, reads and writes English to the extent required by the position

Good PC Skills

Pay Range

USD $67,647.00 - USD $80,000.00 /Yr.

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.