Director of People Operations

Aptarro; United States; Remote; USD 130,000 - 150,000; Full time

Job summary

Aptarro, a leader in healthcare revenue cycle management, is seeking a forward-thinking HR leader to drive talent strategy in a fully remote position. The ideal candidate will have over 10 years of HR leadership experience in tech environments and the vision to cultivate a high-performing culture aligned with business objectives. This role involves oversight of core HR functions while contributing to an inclusive and effective work environment.

Benefits

Medical insurance

401(k)

Vision insurance

Qualifications

• 10+ years of progressive HR leadership with preferred experience in a high-growth tech environment.
• Proven success in change management and organizational effectiveness.
• Excellent coaching and communication skills.

Responsibilities

• Provide oversight for all core HR functions including payroll and employee engagement.
• Lead talent acquisition strategies to attract high-impact talent.
• Develop compensation strategies to ensure market alignment.

Skills

Change Management

Organizational Effectiveness

Coaching

Communication

Analytical Mindset

Education

10+ years of HR leadership experience

Job description

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Location: This is a remote position open to candidates based in Atlanta, GA; Austin, TX; Burlington, VT; or Tallahassee, FL .

Reports to: CFO

Salary range: $130,000-$150,000

At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together.

Agile Mindset – We adapt and pivot with purpose.

Relentless Resourcefulness – We find solutions, no matter the challenge.

Raise Your Hand – We step up, own it, and contribute.

Only What Matters – We simplify and focus on what drives impact.

We Do Hard Things Together – We solve tough problems as a team.

We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care.

We help our customers make right easy—every day.

We’re seeking a forward-thinking, people-first HR leader to drive our talent strategy and foster a high-performing, inclusive culture. As a key member of the leadership team, you will play a pivotal role in aligning our people operations with business objectives, scaling our workforce, and championing a dynamic employee experience. If you thrive in fast-paced environments, are passionate about empowering teams, and have a deep understanding of how to grow and support talent in the tech industry, we want to meet you.

What You’ll Do:

People Operations & Team Leadership

• Provide oversight and strategic leadership for all core HR functions, including payroll, benefits administration, employment policies, employee engagement, compensation strategy, and learning and development.
• Lead and support the People Team in a collaborative and relational manner, working closely with People Team leaders to ensure alignment, employee support, and excellence across all people-related operations.
• Ensure people-related policies and systems are fair, legally compliant, and reflect the organization's vision and core values.
• Continuously evaluate and improve HR systems and processes to support efficiency, data integrity, and a positive employee experience.

Organizational Development, Learning, & Performance

• Equip managers with practical tools and guidance to support their teams' development while empowering them to build strong, trust-based relationships.
• Collaborate with cross-functional leaders to design, curate and deliver growth pathways and learning.
• Collaborate with Senior Leadership for leadership development, management training, and coaching to strengthen capabilities across the organization-from frontline staff to senior leaders-supporting long-term growth and sustainability.

Talent Acquisition & Onboarding

• Provide strategic leadership and oversight for Aptarro’s hiring strategy to attract and retain high-impact, vision-aligned talent.
• Partner with the hiring managers to create clear job descriptions, interview processes, and evaluation tools that identify candidates with the skills and experience to thrive
• Oversee a welcoming, values-based onboarding experience that sets new hires up for long-term success and connection to the organization.

Employee Relations & Stewardship

• Serve as a trusted advisor to staff and managers, ensuring fair, compassionate and legally-sound resolution of workplace concerns.
• Foster a workplace culture rooted in trust, transparency, and high performance.
• Develop and implement systems of support, recognition, and open communication that contribute to employee well-being and retention.

Compensation & Benefits Strategy

• Lead the development and ongoing management of Aptarro’s compensation philosophy and structure to ensure pay equity, market alignment, and internal consistency across roles.
• Oversee the design and execution of comprehensive benefit offerings, including health, retirement plans, and additional employee programs.
• Partner with senior leadership to ensure compensation planning is sustainable and supports long-term organizational goals.

What We’re Looking For:

• 10+ years of progressive HR leadership with preferred experience in a high-growth tech or SaaS environment.
• Proven success in change management, organizational effectiveness, and building manager capability.
• Experience leading complex talent initiatives such as org design, M&A integration, etc.
• Excellent coaching, communication, and influencing skills at all levels of the organization, including a history of working seamlessly with executive leaders and frontline managers alike
• Analytical mindset with a bias for action—you use data to drive decisions and hold yourself accountable for results.
• Driver/leader mentality with high agency and an orientation to push ahead / not wait to be asked.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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