Director of Payments & Benefits Platform (Scale & AI)

Maven Clinic; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

16 weeks paid parental leave

401K matching

Professional development stipend

Career coaching

Weekly meals and get-togethers

Job summary

Maven Clinic is seeking an experienced Senior Product Manager to own and scale Maven’s benefits and payments platform. You will drive end-to-end eligibility, enrollment, claims adjudication, and provider payments, working with engineering, design, Growth, and Client Success teams.

You will build a triage framework for custom client requests, mentor PMs across benefits and eligibility, and push for programmatic reconciliation and self-serve capabilities to handle higher member and provider

Qualifications

• 10+ years in product managing benefits, eligibility, claims, or payer systems in complex B2B2C or healthcare.
• Strong data and instrumentation skills for funnel and reconciliation monitoring.
• Proven experience scaling an operational product to reliability.
• Hands-on fluency with AI tools as part of daily work.
• Excellent client-facing judgment for prioritization.

Responsibilities

• Own the benefits product end to end: eligibility, enrollment, claims adjudication, payer and employer reconciliation, and provider payments.
• Scale the platform by shifting to programmatic reconciliation and self-serve eligibility.
• Build and enforce a triage framework for custom client requests.
• Lead and mentor PMs across benefits, payments, and eligibility.
• Collaborate across Engineering, Design, Growth, and Client Success teams.

Skills

Product leadership

Cross-functional collaboration

Data analytics

AI tooling fluency

Healthcare B2B2C experience

Mentoring PMs

Job description

Maven Clinic is seeking an experienced Senior Product Manager to own and scale Maven’s benefits and payments platform. You will drive end-to-end eligibility, enrollment, claims adjudication, and provider payments, working with engineering, design, Growth, and Client Success teams.

You will build a triage framework for custom client requests, mentor PMs across benefits and eligibility, and push for programmatic reconciliation and self-serve capabilities to handle higher member and provider