Director of Parking Operations & EV Programs

APPA; Madison (WI); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Health insurance

Dental/vision insurance

Wisconsin Retirement System (WRS)

Pension plan

Job summary

University of Wisconsin–Madison is seeking an Associate Director of Parking Operations within the Division of Facilities Planning & Management (FP&M), Transportation Services.

This role oversees Field Services, Enforcement, Maintenance, and Booths/Dispatch, steering operational projects and strategic initiatives, including 24/7 dispatch coverage and hospital garage staffing, to ensure efficient campus parking operations.

Qualifications

• License valid and meeting UW Risk Management standards.
• Five years of demonstrated experience supervising and developing staff.
• Five years of experience leading administrative, operational, financial, transportation, or customer-focused programs.
• Experience managing budgets, financial operations, and revenue forecasting.

Responsibilities

• Oversee day-to-day operations of Field Services and Booths/Dispatch units.
• Lead implementation of department operational projects and EV charging program initiatives.
• Ensure 24/7 dispatch coverage for customers and staff at campus and hospital facilities.
• Supervise two or more managers and provide operational leadership across shifts.
• Liaise with UW Police, City of Madison Parking, and UW Health for coordinated operations.

Skills

Driver’s license

Staff supervision

Budget & financial oversight

Data-driven decision making

Job description

University of Wisconsin–Madison is seeking an Associate Director of Parking Operations within the Division of Facilities Planning & Management (FP&M), Transportation Services.

This role oversees Field Services, Enforcement, Maintenance, and Booths/Dispatch, steering operational projects and strategic initiatives, including 24/7 dispatch coverage and hospital garage staffing, to ensure efficient campus parking operations.