Parking Operations Leader - EV Programs & 24/7 Dispatch

Universities of Wisconsin; Madison (WI); On-site; USD 108,000 - 132,000; Full time

Job summary

The University of Wisconsin–Madison is seeking a Parking Operations Associate Director (Inst) to lead Field Services, Booths/Dispatch, and EV charging program initiatives within Transportation Services. The role requires 24/7 dispatch coverage, staff leadership, and collaboration with UW Police and community partners.

Key responsibilities include strategic planning, budget oversight, policy development, and ensuring alignment with campus priorities.

Qualifications

• Driver’s license required and must meet UW risk standards.
• Five years supervising and developing staff.
• Five years leading administrative, operational, financial, transportation, or customer-focused programs of comparable scope and complexity.
• Experience managing and developing budgets and financial operations, including revenue forecasting, financial analysis, and data-informed decision-making.

Responsibilities

• Develop and implement recommendations that enhance employee engagement, professional development, and workforce effectiveness across Parking Operations.
• Lead cross-functional projects and operational initiatives from planning through implementation, utilizing project management best practices to drive efficiency, accountability, and organizational goals.
• Manage and support department initiatives and service contracts, including vendor coordination, contract compliance, performance monitoring, and continuous service improvement.
• Leads the coordination and integration of various parking operations into overall campus plans and directions. Ensures consistency with applicable statutes and laws, Board of Regent’s directions, and university strategies.
• Recommends parking initiatives and/or policy and procedural changes to better meet campus needs and the needs of campus customers.
• Manages the budget of various units to ensure long-term solvency and the ability to meet fiscal commitments to funded parking improvements.
• Establishes effective and timely communications with other departments and student groups to facilitate close coordination between campus access programs and campus construction and maintenance activities.
• Develops and communicates a strategic vision and policy direction that is consistent with overall campus direction.
• Communicates policy and procedural changes to faculty, staff, and student groups, campus customers, and departmental stakeholders.
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

Skills

Staff supervision

Budget management

Project management

Operations leadership

Education

High School Diploma or Equivalent

Job description

The University of Wisconsin–Madison is seeking a Parking Operations Associate Director (Inst) to lead Field Services, Booths/Dispatch, and EV charging program initiatives within Transportation Services. The role requires 24/7 dispatch coverage, staff leadership, and collaboration with UW Police and community partners.

Key responsibilities include strategic planning, budget oversight, policy development, and ensuring alignment with campus priorities.