Director of Operations: Vendor & Supply-Chain Lead

T E C Industrial Inc; Lenexa (KS); On-site; USD 120,000 - 190,000; Full time

Job summary

The Director of Operations at Unrivaled Teamwear owns the processes that get product made, moved, and delivered on time. You’ll serve as the connective tissue between our internal team, co-manufacturers, suppliers, and 3PLs, holding partners accountable and proactively solving issues to keep product flowing.

We design, decorate, and deliver team gear for national retailers, with growth plans to scale operations.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Experience managing external vendor, manufacturing, or logistics relationships is essential.
• Strong communication and collaboration with internal and external partners.
• Ability to make decisions with incomplete information and adjust.

Responsibilities

• Vendor & 3PL management: manage day-to-day relationships with co-manufacturers, suppliers, and 3PLs; hold them to cost, quality, and on-time delivery.
• SLA & KPI management: define, monitor, and enforce rigid SLAs and KPIs across the third-party network.
• Total cost management: understand and manage total cost across product, freight, duty, and decoration.
• Code of Conduct auditing: stay current on compliance standards and certification processes across the vendor network.
• Hot market management: scale third-party capacity quickly to capture hot-market opportunities.
• Negotiation: negotiate pricing, capacity, and terms with co-manufacturers and suppliers as volume and demand shift.
• Cross-functional partnerships: work with sales, merchandising, and supply chain planning to keep inventory flowing and commitments realistic.

Skills

Vendor & 3PL management

SLA & KPI management

Strong communication

Negotiation instincts

Bias for action

Collaboration with internal

Willingness to travel

Education

Bachelor’s degree or equivalent experience

Tools

NetSuite ERP

Job description

The Director of Operations at Unrivaled Teamwear owns the processes that get product made, moved, and delivered on time. You’ll serve as the connective tissue between our internal team, co-manufacturers, suppliers, and 3PLs, holding partners accountable and proactively solving issues to keep product flowing.

We design, decorate, and deliver team gear for national retailers, with growth plans to scale operations.