Director of Operations, Records & Gov’t Services (Detroit)

Integratedcooling; Madison Heights (MI); On-site; USD 150,000 - 175,000; Full time

Job summary

Graphic Sciences, Inc., a division of Intellinetics, Inc., is seeking a Director of Operations – Records & Document Services to lead Detroit-area operations, including warehouse, records-storage, and document handling.

The role reports to the President & CEO and demands hands-on leadership for ~100 employees, ensuring compliance, performance, and customer satisfaction in a regulated, public-sector environment.

Qualifications

• Approximately 10+ years in warehouse operations or related production environment.
• Five+ years of senior leadership managing 75–100 employees.
• Experience with state/local contracts and regulatory compliance.
• Lean/continuous improvement exposure.
• Experience with automation or technology modernization.

Responsibilities

• Provide overall leadership for warehouse, records-storage, document-handling, scanning, retrieval, transportation, and facility operations.
• Oversee compliance with federal, state, and local requirements and audits.
• Own operating budget, forecasts, and performance metrics; manage cost, productivity, and capacity.
• Develop leaders, succession plans, and cross-training to improve workforce flexibility.
• Lead continuous improvement initiatives, automation, and Lean initiatives across operations.

Skills

Warehouse operations

Records management

Leadership

Contract management

Lean principles

Education

Bachelor's degree in Business or related field

Tools

ERP/WMS systems

MS Office

Job description

Graphic Sciences, Inc., a division of Intellinetics, Inc., is seeking a Director of Operations – Records & Document Services to lead Detroit-area operations, including warehouse, records-storage, and document handling.

The role reports to the President & CEO and demands hands-on leadership for ~100 employees, ensuring compliance, performance, and customer satisfaction in a regulated, public-sector environment.