Operations Leader: Quality & Materials Management

City of Detroit; Detroit (MI); On-site; USD 95,000 - 140,000; Full time

Job summary

The City of Detroit seeks an experienced administrator to lead a major service area, coordinating operations, budget, and performance standards. You will supervise managers, drive process improvements, and align goals with the department's strategic plan.

Requirements include a related bachelor’s degree (master’s preferred) and seven years of administrative experience, with at least four years in supervisory roles and a proven track record in quality assurance and materials management.

Qualifications

• Bachelor's degree required; Master’s usually preferred or required for some positions.
• Seven years of work-related experience with at least four years of professional administrative experience.
• Experience supervising or leading teams and managing cross-functional work.

Responsibilities

• Directs and administers programs and activities of a major service area.
• Manages workflows, priorities, and operations of assigned functions (Quality Assurance and Materials Management).
• Establishes goals, measurements, and performance standards aligned with governance goals.
• Coordinates work across units to accomplish organizational objectives.
• Develops workforce through planning, coaching, and career development.

Skills

Leadership

Budget management

Process improvement

Project management

Staff development

Quality Assurance

Education

Bachelor's degree in a related field

Master's degree preferred

Job description

The City of Detroit seeks an experienced administrator to lead a major service area, coordinating operations, budget, and performance standards. You will supervise managers, drive process improvements, and align goals with the department's strategic plan.

Requirements include a related bachelor’s degree (master’s preferred) and seven years of administrative experience, with at least four years in supervisory roles and a proven track record in quality assurance and materials management.