Director of Operations

NorthPoint Search Group; Detroit (MI); On-site; USD 140,000 - 160,000; Full time

Job summary

NorthPoint Search Group in Detroit is seeking a Director of Operations to lead a large, multi-site operation anchored in the Detroit market. You will oversee performance, staffing, and execution across a frontline workforce in a fast-paced, growth-focused environment.

The ideal candidate brings senior operations leadership in healthcare or regulated services, thrives in high-growth or turnaround settings, and demonstrates hands-on leadership, decisive execution, and the ability to drive change

Qualifications

• Senior operations leadership experience within healthcare, or similarly regulated service environments.
• Experience operating in high-growth, or turnaround environments.
• Hands-on, roll-up-your-sleeves leadership style with strong execution instincts.
• Proven ability to lead through change, ambiguity, and operational pressure.

Responsibilities

• Lead and oversee regional operations, including direct management of senior operations leaders and a workforce of 100+ employees.
• Drive operational performance, accountability, and consistency across locations.
• Partner closely with recruiting and HR to ensure appropriate staffing levels and high-quality talent.
• Step in operationally to resolve issues, stabilize performance, and support frontline leadership as needed.
• Lead change initiatives focused on process improvement, scalability, and operational discipline.
• Act as a key connector between field operations and executive leadership.

Skills

Senior operations leadership

Healthcare experience

Turnaround / high-growth experience

Change management

Job description

Director of Operations – Detroit, MI

Location: Detroit, MI (On-site)

Reports To: Executive Leadership

Compensation: $140,000 – $160,000 base + performance bonus (approx. 10%) + long-term incentive opportunity

Role Overview

This position serves as the senior operational leader for a large, multi-site operation based in the Detroit market. The Director of Operations is accountable for performance, staffing, and execution across a sizable frontline workforce in a fast-paced, growth-oriented environment.

Key Responsibilities

• Lead and oversee regional operations, including direct management of senior operations leaders and a workforce of 100+ employees.
• Drive operational performance, accountability, and consistency across locations.
• Partner closely with recruiting and HR to ensure appropriate staffing levels and high-quality talent.
• Step in operationally to resolve issues, stabilize performance, and support frontline leadership as needed.
• Lead change initiatives focused on process improvement, scalability, and operational discipline.
• Act as a key connector between field operations and executive leadership.

Ideal Candidate Profile

• Senior operations leadership experience within healthcare, or similarly regulated service environments.
• Experience operating in high-growth, or turnaround environments.
• Hands-on, roll-up-your-sleeves leadership style with strong execution instincts.
• Proven ability to lead through change, ambiguity, and operational pressure.