Director of Operations | Quick Service Restaurant (QSR)

Self Opportunity, Inc.; Kansas City (MO); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Bonus opportunity

Benefits package

Job summary

Self Opportunity, Inc. is seeking a Director of Operations to oversee multi-unit restaurant performance across the Dallas market.

The role focuses on driving operational excellence, leadership development, and improving profitability while delivering a superior guest experience across locations. The ideal candidate is a hands-on leader with proven multi-unit experience in quick service or fast casual environments, capable of aligning operations with brand standards and executing growth

Qualifications

• 5+ years of multi-unit restaurant operations experience.
• Experience in quick service or fast casual restaurant operations.
• Proven ability to lead and develop restaurant management teams.
• Strong operational, financial, and leadership skills.
• Ability to thrive in a fast-paced restaurant environment.

Responsibilities

• Oversee operations across multiple restaurant locations within the Dallas market.
• Ensure consistent execution of operational standards, food quality, and guest experience.
• Monitor restaurant performance and implement improvements to drive sales and profitability.
• Lead, coach, and support General Managers and restaurant leadership teams.
• Develop high-performing teams and establish accountability across locations.
• Support recruiting, training, and leadership development within the restaurants.
• Monitor KPIs including labor, food cost, sales performance, and operational efficiency.
• Implement systems and processes that improve restaurant performance.
• Drive initiatives that improve same-store sales and unit-level profitability.
• Ensure consistent brand standards across all restaurant locations.
• Support marketing initiatives and promotions within the market.
• Maintain strong guest satisfaction and service standards.

Skills

Multi-unit operations

Restaurant leadership

Operations management

Guest experience

Financial acumen

Job description

Compensation: Up to $140,000 base + bonus

Confidential Search

A growing quick service restaurant brand is seeking an experienced Director of Operations to oversee multi-unit restaurant performance across the Dallas market.

This role is responsible for driving operational excellence, developing restaurant leadership teams, and ensuring consistent execution of brand standards while improving profitability and guest experience across multiple locations.

The ideal candidate is a hands‑on restaurant operations leader with strong multi‑unit experience in the quick service or fast casual industry.

What You'll Lead

• Oversee operations across multiple restaurant locations within the Dallas market
• Ensure consistent execution of operational standards, food quality, and guest experience
• Monitor restaurant performance and implement improvements to drive sales and profitability

Leadership & Team Development

• Lead, coach, and support General Managers and restaurant leadership teams
• Develop high‑performing teams and establish accountability across locations
• Support recruiting, training, and leadership development within the restaurants

Operational Performance

• Monitor KPIs including labor, food cost, sales performance, and operational efficiency
• Implement systems and processes that improve restaurant performance
• Drive initiatives that improve same‑store sales and unit‑level profitability

Brand Execution

• Ensure consistent brand standards across all restaurant locations
• Support marketing initiatives and promotions within the market
• Maintain strong guest satisfaction and service standards

What We're Looking For

• 5+ years of multi‑unit restaurant operations experience
• Experience in quick service or fast casual restaurant operations
• Proven ability to lead and develop restaurant management teams
• Strong operational, financial, and leadership skills
• Ability to thrive in a fast‑paced restaurant environment
• Base salary up to $120,000
• Performance-based bonus opportunity
• Benefits package
• Career growth within a growing restaurant organization