Director of Area Operations | Multi-Unit QSR Drive-Thru | $90K - $100K + | Quick Service Restaurant

NextGen Hospitality Solutions; Watertown (WI); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) retirement plan

Paid Time Off

Job summary

NextGen Hospitality Solutions in Watertown, WI, is seeking a Director of Area Operations to lead a high-velocity multi-unit QSR portfolio. You will set the standard for service quality, drive profitability, and coach regional leaders to achieve consistent results across locations.

This role reports to senior leadership and offers a clear career path, competitive salary range, and comprehensive benefits in a fast-paced environment.

Qualifications

• 5+ years managing multi-unit or area restaurant operations.
• Proven record improving operational efficiency and profit margins.
• Strong leadership with ability to motivate and develop talent.
• Data-driven decision maker focused on measurable restaurant KPIs.

Responsibilities

• Oversee multi-unit performance, quality standards, and profitability metrics.
• Lead, develop, and mentor area management and restaurant teams.
• Drive operational consistency across locations while maintaining brand standards.
• Monitor customer satisfaction, food safety, and compliance initiatives.
• Identify improvement opportunities and implement strategic operational changes.

Skills

Multi-unit leadership

People leadership

Data-driven decision making

Profitability improvement

Job description

Director of Area Operations - Multi-Unit QSR Leadership

Ready to elevate high-volume restaurant operations?

We're looking for an experienced operations leader to drive growth across multiple locations for a high-velocity quick service restaurant in Watertown. You'll build and inspire a team that delivers exceptional service and consistent results in a fast-paced, profitable environment. This is your chance to lead by example and make a real impact on operational excellence.

Why You'll Love This Opportunity

• Competitive salary of $90K-$100K annually with performance bonus potential
• Comprehensive benefits: Medical, Dental, Vision coverage
• 401(k) retirement plan and generous Paid Time Off
• Clear pathway to advance your restaurant leadership career
• Join a team that values operational excellence and results

What You'll Do

• Oversee multi-unit performance, quality standards, and profitability metrics
• Lead, develop, and mentor area management and restaurant teams
• Drive operational consistency across locations while maintaining brand standards
• Monitor customer satisfaction, food safety, and compliance initiatives
• Identify improvement opportunities and implement strategic operational changes

What We're Looking For

• 5+ years managing multi-unit or area restaurant operations
• Proven track record improving operational efficiency and profit margins
• Strong leadership with ability to motivate and develop talent
• Data-driven decision maker focused on measurable restaurant KPIs
• Experience in fast-paced QSR or high-volume service environments