Restaurant Director of Operations

Self Opportunity, Inc.; Farmers Branch (TX); On-site; USD 135,000 - 165,000; Full time

Job summary

An established industry player in the fast-casual dining sector is seeking a Director of Operations to lead their expansive network of over 200 locations. This role is crucial in ensuring operational excellence and brand integrity while fostering a collaborative culture among teams. The ideal candidate will bring over a decade of experience in multi-unit franchise operations, showcasing strong leadership and analytical skills. If you thrive in a dynamic environment and are passionate about driving performance and customer satisfaction, this opportunity is perfect for you.

Qualifications

• 10+ years in multi-unit franchise operations management, preferably in fast-casual.
• Proven ability to lead large teams and drive performance.

Responsibilities

• Oversee operations for 200+ locations, ensuring adherence to brand standards.
• Monitor KPIs to drive sales and profitability, mentoring leadership teams.

Skills

Multi-unit franchise operations management

Financial acumen

Leadership

Analytical Skills

Communication

Adaptability

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Hospitality Management

Job description

Job Title: Director of Operations – Fast Casual Restaurant Chain

Location: Farmers Branch, TX

Compensation: Starting at $150,000 per year

We are seeking a dynamic and experienced Director of Operations to join our growing fast-casual restaurant chain. This pivotal role will oversee operations for 200+ locations, ensuring adherence to brand standards, operational excellence, and customer satisfaction. The Director will build strong partnerships with store managers, franchisees, and staff, fostering a collaborative and high-performing culture.

Key responsibilities include monitoring KPIs to drive sales and profitability, mentoring leadership teams, and ensuring compliance with health, safety, and regulatory standards. Additionally, this role will collaborate with executive leadership on strategic planning, support growth initiatives through market analysis and seamless integration of new locations, and champion training programs to align teams with company goals.

Qualifications:

• Experience: 10+ years in multi-unit franchise operations management, preferably in the fast-casual or quick-service restaurant industry.
• Must have franchise experience working for a franchisor brand, not a franchisee.
• Leadership: Proven ability to lead large teams, drive performance, and foster strong relationships across diverse teams and stakeholders.
• Analytical Skills: Strong financial acumen with experience in P&L management, forecasting, and strategic planning.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present to senior leadership and influence decision-making.
• Adaptability: Comfortable in a fast-paced environment and able to manage competing priorities effectively.
• Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management

Industries

• Restaurants