Dallas QSR Operations Director - Multi-Unit Growth Leader

Self Opportunity, Inc.; Kansas City (MO); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Bonus opportunity

Benefits package

Job summary

Self Opportunity, Inc. is seeking a Director of Operations to oversee multi-unit restaurant performance across the Dallas market.

The role focuses on driving operational excellence, leadership development, and improving profitability while delivering a superior guest experience across locations. The ideal candidate is a hands-on leader with proven multi-unit experience in quick service or fast casual environments, capable of aligning operations with brand standards and executing growth

Qualifications

• 5+ years of multi-unit restaurant operations experience.
• Experience in quick service or fast casual restaurant operations.
• Proven ability to lead and develop restaurant management teams.
• Strong operational, financial, and leadership skills.
• Ability to thrive in a fast-paced restaurant environment.

Responsibilities

• Oversee operations across multiple restaurant locations within the Dallas market.
• Ensure consistent execution of operational standards, food quality, and guest experience.
• Monitor restaurant performance and implement improvements to drive sales and profitability.
• Lead, coach, and support General Managers and restaurant leadership teams.
• Develop high-performing teams and establish accountability across locations.
• Support recruiting, training, and leadership development within the restaurants.
• Monitor KPIs including labor, food cost, sales performance, and operational efficiency.
• Implement systems and processes that improve restaurant performance.
• Drive initiatives that improve same-store sales and unit-level profitability.
• Ensure consistent brand standards across all restaurant locations.
• Support marketing initiatives and promotions within the market.
• Maintain strong guest satisfaction and service standards.

Skills

Multi-unit operations

Restaurant leadership

Operations management

Guest experience

Financial acumen

Job description

Self Opportunity, Inc. is seeking a Director of Operations to oversee multi-unit restaurant performance across the Dallas market.

The role focuses on driving operational excellence, leadership development, and improving profitability while delivering a superior guest experience across locations. The ideal candidate is a hands-on leader with proven multi-unit experience in quick service or fast casual environments, capable of aligning operations with brand standards and executing growth