Director of Operations Performance & Strategy

Avolta AG; Northern (KY); Hybrid; USD 128,000 - 160,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous PTO

Meal & transportation benefits

401(k) with company match

Employee assistance program

Training and career growth

Referral bonus

Job summary

HMSHost Corporation is seeking a Director of Operations Performance to drive financial analysis, budgeting, and operational efficiency across corporate and field teams. The role requires strategic insight, strong Excel and Power BI skills, and the ability to lead complex stakeholder relationships.

The position may be based at our North America Support Center, with travel up to 25%; responsibility spans Duty Free, Duty Paid and F&B operations to optimize costs and performance.

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and experience.
• MBA or master’s degree can count for additional years toward the eight-year requirement.
• Hospitality, F&B and/or Retail experience is preferred.

Responsibilities

• Sets strategic direction for evaluating cost/benefit of existing controls and develops new procedures.
• Ensures compliance with policies across Duty Free, Duty Paid, and F&B Operations.
• Leads internal controls, trains staff to ensure accuracy of financial statements.
• Coordinates budget and forecast processes; validates figures.
• Supports regional strategies to identify income/expense opportunities and implement solutions.
• Prepares business analyses and presentations; conducts due diligence on opportunities.
• Acts as liaison to Operations leadership with clear communication of financial matters.
• Contributes to field finance goals and overall organizational management.
• Reviews P&L, KPIs and OKRs; develops improvement plans for sales, costs and labor.

Skills

Leadership

Financial analysis

Communication

Education

Bachelor's degree in related field

MBA or master’s degree

Tools

PowerBI

Excel

Job description

HMSHost Corporation is seeking a Director of Operations Performance to drive financial analysis, budgeting, and operational efficiency across corporate and field teams. The role requires strategic insight, strong Excel and Power BI skills, and the ability to lead complex stakeholder relationships.

The position may be based at our North America Support Center, with travel up to 25%; responsibility spans Duty Free, Duty Paid and F&B operations to optimize costs and performance.